VP, Flagship Publications - C13 (Hybrid)

The Enterprise Services & Public Affairs (ESPA) team’s mission is to enhance how our internal and external stakeholders — including colleagues — perceive and experience Citi by protecting the reputation of the firm, its businesses and the brand. The Global Communications team is an agile, high-impact group that nimbly covers a broad scope of responsibilities ranging from executive communications to corporate culture and reputation.

Our team thrives in a fast-moving, intellectually curious and solution-oriented environment. If you bring a client-oriented mindset, excellent judgment, a passion to learn and a great sense of humor, you’ll fit right in.

About the role

Are you relentless in pursuit of a story? Do you have a journalist’s ear for substance, a marketer’s eye for style and an understanding of how to craft messaging on behalf of an institution? Are you skilled at adapting and optimizing content across channels? Do you enjoy the discipline of weekly deadlines as well as the opportunity to innovate across a portfolio of content types?

Citi’s Flagship Publications team is looking for an enterprising digital producer, reporter and editor to tell the story of the firm — including Citi’s mission, vision and strategic priorities — all within the context of external trends and the firm’s operating environment. The goal is to create content that resonates with every colleague, from the executive management team to colleagues of all levels across geographies and lines of business.

Reporting to the Head of Flagship Publications and Editor in Chief, the individual in this role is a key member of the Global Communications team within ESPA. You will work with partners throughout the firm to develop and drive high-quality, high-visibility storytelling and multimedia content that engages every colleague through channels including email newsletters, the intranet, digital signage, an audio app and more.

Responsibilities:

• Curate and package (edit, write, fact check, publish) short and medium-length stories on a weekly publication schedule for a suite of flagship publications including an executive-style firmwide internal employee newsletter, a digital features magazine and a leadership-focused newsletter as well as the global intranet landing page. ­Story styles range from executive profiles and business explainers to “deep dives” and employee spotlights.

• Develop creative approaches to storytelling with a focus on end-user experience and employee engagement, while elevating business and client wins.

• On-the-ground reporter for corporate initiatives including town halls, fireside chats and other priority events across the firm.

• Adapt and/or package content for “360-degree” distribution across the intranet, email, digital signage and audio channels.

• Use metrics to track engagement and evolve content strategy across channels.

• Work with tools including the content management system (intranet) and the team’s email distribution system to upload, manage and distribute content.

• Make strategic risk assessment decisions, particularly considering the firm’s reputation and safeguarding Citi, its clients and assets. This includes driving compliance with applicable laws, rules and regulations, adhering to Policy and applying sound ethical judgement.
  

Qualifications:

• Bachelor’s degree in journalism, communications, marketing or a related field.Advanced degree in a related field preferred.

• At least six years of professional experience, preferably within a large and complex organization and/or agency.Prior newsroom, newsletter and business journalism experience a plus.

• Demonstrate superior editorial, writing, research, copy editing (including AP Style) and fact-checking skills, with meticulous attention to detail and a distaste for corporate jargon.

• The ability to learn complex financial and business topics quickly and translate them into compelling narratives and content using simple, accessible language.

• A practiced eye for visuals and design.

• Strong communication (written, verbal and interpersonal) skills, including tact, diplomacy and the ability to influence senior executives and a wide range of stakeholders, while managing internal approvals.

• Integrity, maturity, dependability and a positive professional attitude.

• Excellent organizational and project management skills.

• A willingness to dive into new opportunities and work with a “no task is too small” attitude, both individually and as a team.

• Deadline driven with the ability to manage time efficiently while working across multiple projects and assignments. Ability to be flexible with work hours, including some early morning and/or evening hours as needed.

• Proficient with software including Microsoft Word, SharePoint, Teams, Excel and PowerPoint. Adobe Creative Suite experience (including Photoshop) a plus.

• Team player with a track record of success in delivering high quality, thoughtful work and working effectively in a dynamic and fast-paced environment within a heavily matrixed organization.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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