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SVP, Strategic Client Coverage Lead (Americas) for Data Digital and Innovation

Job Req ID 24754127 Location(s) New York, New York Job Type On-Site/Resident Job Category Product Management and Development
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About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director’s and Managing Directors are women.

About Citi Securities Services

As part of Citi’s Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries.

Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services.

Job Description

As the SVP of Strategic Client Coverage for the Data Digital and Innovation Product Suite within Securities Services, you will play a pivotal role in shaping and driving the strategic client engagement and product adoption across North America. You will serve as the key liaison between our client/sales organizations and the DDI product teams. This role will be critical in representing our innovative solutions during client pitches, responses to RFPs and regular check-ins with existing clients.

This role is based out of New York City.


  • Support the origination and new business development efforts of Citi’s Securities Services business in North America.
  • Develop and maintain strong relationships with key stakeholders across client and sales organizations to ensure a deep understanding of client needs and challenges.
  • Represent the DDI product suite (Cloud, Digital Client Platforms, Blockchain and Digital Assets, and Data Science and AI) in client pitches and RFP responses, demonstrating the value and benefits of our offerings.
  • Regularly engage with existing clients to gather feedback, understanding their evolving needs, and ensure satisfaction with our products and services.
  • Collaborate with DDI product managers to integrate client feedback into product roadmaps, ensuring our solutions continue to meet the market demands.
  • Lead strategic initiatives with the communications, marketing and client coverage teams to drive product adoption and engagement.
  • Support the design and implementation of comprehensive campaigns to enhance client awareness.
  • Monitor industry trends and competitor activities to ensure product positioning remains competitive and compelling.
  • Design and execute relevant and targeted sales campaigns and drive relevant thought leadership content.
  • This role is an individual contributor role with significant responsibility for leading through collaboration and influence.


  • Knowledge of Securities Services and the investment management process is strongly preferred
  • Relevant experience in digital products and platforms
  • Intellectual curiosity, analytical and conceptual thinker
  • Proactively seeks and develops new opportunities
  • Attention to detail and process/analytic mindset
  • Ability to build networks and relationships internally and externally
  • Familiarity with product development methodologies
  • Ability to structure and break down problems, develop solutions, and to drive to results
  • Ability to collaborate and clearly communicate with team members of an organization
  • Bachelor’s/University degree or equivalent experience preferred
  • CFA or CFA candidate a strong +


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jun 20, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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