Senior Vice President Hands on Delivery Management & System Reliability Engineering (SRE) Lead

The Technolgoy Delivery Manager & System Reliability Engineer (SRE) will be responsible for planning, coordinating, and leading activities across the full delivery lifecycle. This includes leading multiple projects, managing resources, ensuring timely delivery within budget, and maintaining communication across teams to optimize performance and meet business objectives.

The role requires a blend of technical knowledge, project management, System Reliability Engineer (SRE) with expertise in automation testing to enhance the reliability, performance, and scalability of our systems and leadership skills. The role will work closely with development, operations, and QE teams to implement best practices, automate tests, and optimize our infrastructure for high availability.

Your role is critical in ensuring seamless integration, continuous delivery, and resilient operations, ultimately improving the end-user experience.

Responsibilities:

• Responsible for client engagement, end to end management and delivery of the technology Book of Work and Define project delivery scope, quality goals, and deliverables in collaboration with senior stakeholders.
• Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to measure and improve the reliability of services.
• Drives innovative Quality Engineering strategies that support technological changes.
• Manage project risks, dependencies, and mitigations by collaborating cross-functional teams, including developers, engineers, Product, QE, and UX/UI designers.
• Work with development and infrastructure teams to optimize response times, reduce latency, and improve user experience.
• Collaborate with DevOps and engineering teams to design and implement IaC practices, promoting infrastructure version control.
• Design, develop, and maintain automated system Integration test frameworks & scripts to validate system performance, reliability, and integration functionality and integrate automated testing into CI/CD pipelines to ensure rapid, reliable code releases.
• Conduct project retrospectives to gather insights and improve future delivery.
• Collaborate with QE and development teams to identify areas for automation and implement comprehensive test coverage for new and existing functionalities.
• Conduct load, stress, and performance testing to evaluate system resilience and stability under varying conditions.
• Act as an escalation point for incidents, leading triage, and resolution efforts to restore service as quickly as possible.
• Collaborate with development teams to streamline the code release process and reduce deployment risks.
• Negotiate with senior leaders across functions and with external parties, as required.

Qualifications:

10+ years of relevant experience in System Reliability Engineering with an overall approach of Quality Engineering experience as a Implantation Delivery Manager

We’d like to have an overall 10 years of software development projects using:

• Agile or Scrum methodologies.
• Strong hands-on Java programming and scripting skills (Python, Go, Shell)
• Java object-oriented design and design pattern
• Development in Test Engineering (SDET) and hands-on development experience
• Service Oriented and Microservices architectures, including REST and GraphQL SRE/Quality Engineering
• String experience in Enterprise level of Test Harness Platform Development/ Engendering productivity toolset development. 
• CI/CD, Test Driven Development, DevOps, Gitbub, BitBucket, code branching and merging.
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Proven experience with automation testing tools (e.g., BDD, Selenium, JMeter, Postman, Cypress).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Strong analytical and problem-solving skills, with a focus on continuous improvement.
• Experience working in Financial Services or a large complex and/or global environment.
• Technology Project Management experience
• Experience in implementation of Microservices.
• Proven hands-on experience developing and architecting micro-services systems.
• Strong experience in Java DSL Implementation / Java Fluent Interface Implementation
• Strong experience in dependency injection framework, DDD, Data Persistence Framework, Data Unit Test Framework

Education:

• Bachelor’s/University degree or equivalent experience
• Helpful Certification might be PMP, PMI-ACP, or similar certifications are a plus.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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