Program Senior Group Manager, Director

The Program Senior Group Manager is a strategic senior professional who closely follows latest industry developments in own field and adapts them for application within own job and the business. Deep industry and markets knowledge will be essential to deliver large and complex Cross Asset Regulatory Programs (CARP) to support the commercial objectives of the business. Requires a thorough understanding of the strategic direction of the CARP team, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas in order gain stakeholder trust and to provide credible challenge and advice regarding the operations of the business.  Ensures solutions implemented under CARP programs are strategic and reduce operational risk. Determines approach to implementing functional strategy. Highly developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and at senior levels. Typically, will be one of a small number of SME’s that possess the essential mix of broad product and program management expertise. Create long-term value by ensuring root causes of issues are identified and addressed as part of program delivery.

Experienced in handling staff management issues, including resource management, staff development and resource allocation on programs. Management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations.  Targets, evaluates, and holds self and the team accountable for their ethical behaviour. Builds processes and procedures to ensure that ethics and sustainability are consistently a high priority.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a portfolio of programs.
• Manages program execution by applying a broad and comprehensive understanding of multiple functional areas as well as underlying business principles.
• Identifies stakeholders in key organizations and build and manage relationships with each stakeholder.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meet business objectives and partner with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated timelines.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial experience
• Demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO or department head, managing teams and large, strategic cross-functional projects
• Previous program/project management, consulting, technology and/or management
• CAPM, PMP, PgMP and/or MBA are a plus

Education:

Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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