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ICRM Chief Administrative Officer

Job Req ID 24749899 Location(s) New York, New York; Jersey City, New Jersey Job Type On-Site/Resident Job Category Compliance and Control
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  • Independent Compliance Risk Management is Citi’s second line compliance risk oversight function chartered to provide ongoing challenge and oversight of the firm’s compliance risk.  The ICRM CAO is accountable for the oversight of key administrative and operational activities of the Independent Compliance Risk Management function. The ICRM CAO is a member of the ICRM leadership team working daily with the Citi Chief Compliance Officer and the ICRM leadership team related to the following:
    • Business Execution: Oversight of daily operational activities being executed across compliance to ensure they are being efficiently and effectively executed, to include: management of ICRM budget and forecasting; ongoing adequacy of organizational design; sufficiency of capacity planning, personnel, and global location strategy; and oversight of critical projects.
    • Technology: Development and implementation of ICRM compliance technology and data strategy to ensure the strategy aligns with evolving compliance needs across Citi and that the current systems are operating as intended.
    • Controls: Oversight of ICRM owned controls to provide a forward-looking view of risks in the operating environment; including ongoing assessment of controls through established quality assurance capabilities.
    • Regulations Management: Support ongoing engagement between regulatory agencies and ICRM teams.
    • Communications and Employee Engagement: Establish and maintain the ICRM communications strategy and ongoing efforts to drive employee engagement activities such as mentoring programs.


  • Prior understanding and experience in executing Compliance Risk Management and Control Programs.
  • Ability to strategically understand the needs of a complex organization and translate those needs into financial and business terms to communicate to a wide-range of stakeholders.
  • Ability to manage and influence the balance between ongoing financial performance while ensuring the ability to maintain a sound compliance risk model and infrastructure.
  • Ability to work across and influence senior leaders and often influence teams were key operations are owned by other senior leaders.
  • Experience in defining technology and data strategy based upon developed business requirements.
  • Prior experience in working with Regulators and Internal Audit functions.


Job Family Group:

Compliance and Control


Job Family:

Compliance Risk Management


Time Type:


Primary Location:

New York New York United States


Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

May 31, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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