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Head of Media Relations and Internal Communications for Investment Banking and Corporate Banking

Job Req ID 24745305 Location(s) London, United Kingdom Job Type Hybrid Job Category Communications and External Relations
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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi’s Enterprise Services and Public Affairs team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team Overview

The Head of Media Relations and Internal Communications for Investment Banking and Corporate Banking is a seasoned professional who integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate.

Media relations experience is very important. This role will involve cultivating and maintaining positive connections with members of the media to enhance our organization’s reputation and visibility.

The role requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external/internal audiences. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

What you’ll do

  • Work with partner groups and Public Affairs colleagues to develop integrated Communications strategies that support franchise-wide priorities and business line specific programs
  • Draft organizational announcements, initiative-specific communications and talking points, including the coordination of employee-related events.
  • Ensure effective communication cascades and channels that distribute targeted information at the franchise, business line and local team level
  • Writing communication updates and messages as per the Communications plan or to support franchise wide activities as well as business/function line communication
  • Providing communications support for major projects
  • Coordinating communication videos
  • Source, develop, and ensure relevance of content for various channels.
  • Development and implementation of the communications strategy to maintain and strengthen reputation among the key audiences, based on the business and marketing strategy, global and local priorities
  • Promotion of the key advantages of the company, its products and services with external and internal communication instruments among key external audiences and employees
  • Building and strengthening work with the key media pool, key audiences and their representatives. Influencing company’s reputation in the public sphere

What we’ll need from you

  • Knowledge of communications and media relations within a banking and finance environment
  • Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
  • Integrity, maturity, dependability, a positive professional attitude
  • A team player who will implement initiatives effectively and motivate others to perform their task
  • Excellent organizational and project management skills
  • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
  • Track record of success in delivering high quality work in a fast paced and dynamic environment
  • Critical competencies include oral communication, written communication, project management, relationship building, results orientation and strategic orientation

What we can offer you

This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Enterprise Services and Public Affairs and drive your career forward. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program 
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive


Job Family Group:

Communications and External Relations


Job Family:

Communications Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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