Events Management - Project Support Officer (hybrid)

Role Introduction / Overview:

An experienced Events professional who specializes in event and project co-ordination with  excellent venue knowledge, communication, external resource planning and stakeholder liaison.

Business / Team Overview:

The Global Event Marketing team is comprised of dedicated professionals and skilled event managers who work across geographies and businesses to create, plan and execute meetings/events that achieve business goals.​​​​​​​

The Event Marketing Senior Project Co-ordinator will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events.

Some of the key responsibilities in the role:

• Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines.
• In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. 
• Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery.
• Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results.
• Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation.
• Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress.
• Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.

Development Value:

• At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. 
• Being part of this team means that you will join a dedicated team of highly experienced event professionals with immense exposure to delivering client experience.
• You will have the responsibility to own your own events from inception to completion, as well as being part of project teams supporting larger/ flagship events.
• Opportunities available to take on additional responsibilities and training in line with career development.

What knowledge, skills and experience we’ll need from you

• Experienced Events professional – should be in a dedicated Events Specialist/ Events Manager role from a financial or professional services organization.
• Should possess event project co-ordination skills including sourcing and negotiation experience with vendors and venues.
• Experience in executing high profile events with a range of attendees, budgets and functionality, simultaneously with the ability to work independently.
• Collaborative team play orientation and willing to work with colleagues and external partners in a fast-paced, high-energy environment.
• Knowledge of latest event venues and technologies.
• Ability to work on multiple projects simultaneously, the ability to prioritise and work under pressure.
• Excellent communication skills - verbal and written. Must have proficiency in spoken and written English. Knowledge of an additional language would be an advantage.
• High level of computer skills including Word, Excel, PowerPoint, Outlook and a knowledge of Cvent is desirable.

• Flexibility in work hours - must be able to work non-traditional hours and weekends and have a flexible travel schedule when required.
• Must be willing to travel 25-35% of time including outside of London.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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