Enterprise Excellence Strategy Execution Lead

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Operational Excellence Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Enterprise Excellence Strategy Execution Lead is a senior-level position responsible for driving the successful execution of enterprise-wide strategies, ensuring alignment with organizational goals, and a high standard of operational excellence.

This individual will play a key role in translating strategic initiatives into actionable plans, monitoring progress, and guiding teams across the organization to achieve targeted outcomes. These initiatives may include managing internal audits, business continuity activities or addressing regulatory issues. The ideal candidate has a blend of strategic thinking, operational expertise, and strong leadership skills, with the ability to influence cross-functional teams to drive transformation and continuous improvement.

What you’ll do

• Strategy Execution: Lead end-to-end execution of strategic initiatives, ensuring alignment with enterprise objectives. Develop and implement a roadmap for achieving key performance indicators and strategic milestones.
• Cross-Functional Leadership and Stakeholder Engagement: Partner with senior leaders across business units to ensure alignment and effective execution of strategic initiatives. Communicate and present project updates, performance metrics, and insights to executive leadership. Drive a culture of continuous improvement and accountability, fostering collaboration across the organization.
• Operational Excellence & Process Improvement: Identify opportunities to improve efficiency and implement best practices across the enterprise. Develop and execute frameworks and methodologies for consistent delivery, performance tracking, and risk management. Continuously assess program impact to ensure strategic alignment.
• Change Management & Communication: Champion change management practices, creating buy-in and engagement across teams impacted by strategic initiatives. Develop communication plans to inform stakeholders at all levels about progress, key achievements and challenges.
• Data-Driven Decision Making: Utilize data analytics to monitor, analyse and make informed recommendations to drive program success. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Significant relevant experience in strategic execution, program management or operational excellence roles, preferably in banking, financial services or consulting
• A good understanding of the industry, direct competitors' products and services
• Proven track record of successfully leading large-scale enterprise-wide strategic initiatives
• Strong leadership and interpersonal skills, with the ability to influence and manage stakeholders at all levels.
• Excellent analytical and problem-solving skills, with experience in data-driven decision making.
• In-depth understanding of how own sub-function contributes to achieving the objectives of the function.
• Consistently demonstrates clear and concise written and verbal communication 
• Management and prioritization skills. Ability to manage multiple activities and changing priorities and work under pressure to meet tight deadlines 
• Self-starter with ability to take the initiative and master new tasks quickly 
• Methodical, attention to detail

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career”

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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