Client PMO Project Manager - Treasury & Trade Solutions-VP (Hybrid)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in project management, communication, problem solving and client relationship management to Citi’s Client PMO Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

• The successful candidate will work in the UK, Europe and MEA Client Project Management Office (PMO) and will play an important role within our Global Client PMO team for the Treasury and Trade Solutions (TTS) function within our Services business.

• In this role the PM will work with a wide range of corporate and financial institution clients, many of which are household names, to help enable their day-to-day banking needs across a broad range of TTS products.    

• The candidate will have the skills needed to succeed in a fast-paced organisational environment, to manage shifting priorities, to lead the delivery of complex projects and programmes in both a regional and global capacity.

• The TTS Client PMO is expected to build and nurture client relationships and maintain highest levels of client experience.

• A sample of the complex project types managed by the PMO:

  • RFP mandate rollouts

  • Multi-product and multi-country programmes

  • Pilot rollouts of new product capability

  • Corporate Restructures (Mergers, Acquisitions, Divestitures etc)

  • Highly sensitive client transformation/centralisation programs involving (for example) the redesign and deployment of a client’s treasury or global cash management solution.

• The complex projects managed by the PMO require a strong approach to project governance and project risk/issue management. The PMO model involves managing senior stakeholder communication internally and with clients. The successful candidate will have the ability to interface with stakeholders at all levels, including senior TTS management and senior client executives.

What you’ll do

• Managing large scale, complex multi-regional client projects or large technology infrastructure projects

• Establishing appropriate governance model for highly complex projects involving multiple teams on  Citi and Client side.

• Getting engaged early in the Sales process as required, participating in RFPs and proactive pitches.

• Proactively assessing appropriateness of solutions and managing risks across all regions / products / work streams. Ensuring timely escalation and mitigation of the risks to avoid impact to the project delivery.

• Developing and maintaining a customized project plan tailored to client’s requirements, outlining deliverables, milestones, critical path items and actions.

• Managing scope through change control process, being flexible while setting clear expectations after careful analysis of the scope change.

• Identifying opportunities for process improvements and contributing to department initiatives to implement process enhancements.

What we’ll need from you

• Strong client Project Management experience: delivering complex, high profile projects, proactively driving projects to conclusion.

• Exceptional communication, presentation and influencing skills: ability to apply these skills when interacting with stakeholders at all levels.

• Strong Leadership skills: ability to build a coherent project team and develop strong partnerships with other organisational areas.

• Problem Solving: ability to analyse and solve complex challenges.

• Strong work ethic: willingness to take a “hands on” approach to ensuring all elements of the solution are delivered successfully.

• Ability to manage competing demands within a pressurised environment.

• Corporate treasury and cash management knowledge

• Solid Project Management experience.

• Post graduate degree.

• Project Management Certification (PMP or Prince2).

What we can offer you

• This is a role that will offer you the opportunity to further develop as a Project Management professional leading complex mandates for top tier clients, enhancing your risk management, communication, problem solving, influencing, presentation and other skills.

• You will gain broad and deep understanding of Citi’s entire range of TTS products and services. 

• You will interface with a great network of talented individuals across multiple functions (e.g. Sales, Product, Client Service, Technology, Operations, Banking, Onboarding) and multiple geographies across Citi’s global network.  This role will open the door to a diverse range of possible future career opportunities.

• You will have Senior Management exposure both within Citi and with executive level client stakeholders.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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