Senior Vice President - KYC Due Diligence

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Senior Vice President - KYC Due Diligence  (Internal Job Title: Compl Bus Control Group Manager - C14) based in KL, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Oversees the building and maintaining the CBSU function working across a region/business.

• Leads team to develop process improvements and value for end users.

• Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.

• Responsible for change control process oversight for multiple quality monitoring/quality control work.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures

• Perform KYC, transactions and product usage reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due.

• Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken by the team and self

• Ensure any tech issue/procedural clarifications gets highlighted to seniors for further review and guidance

• Generation of metrics per local, regional and global requirements on defined frequencies.

• Acts with integrity, respect and holds accountability.

• Negotiate solutions and acts as a liaison with internal and external clients

• Implement and develops solutions/controls to prevent risk and improve effectiveness and efficiency. within specialized business

• Acts as a consultant to the businesses regarding processes & controls

• Coordinates and assists with onsite reviews and drives corrective actions.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

• 15+ years of prior experience in KYC/AML/Due Diligence or has banking experience is preferred

• Knowledge of AML/KYC policies including bank systems, applications and due diligence processes

• Proven ability to work cross-functionally exercising leadership through influence, persuasion and negotiation

• Exemplary thought leadership skills; able to build and lead strategic initiatives

• Excellent relationship management skills

• Strong analytical and comprehension skills with the ability to analyze and document large amounts of data

• Strong documentation skills to clearly articulate disposition

• Adherence to controls and compliance standards

• Effective verbal and written communication skills

• Strong interpersonal skills and results-oriented team player

Education:

• Bachelor's degree/University degree or equivalent experience