Senior Analyst, Loan Operations, Kuala Lumpur (Hybrid)

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Loans Operations Senior Analyst - Hybrid (Internal Job Title:

Loan Doc & Proc Analyst 2 - C10 ) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.

• Get involved in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations. In addition, there will be possible interaction with other counterparties around positions and outstanding balances/claims.                                                                                     

• Support an expansive and/or diverse array of products (risk and control) /services.

• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.

• Make recommendations to management to support process improvement.

• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

• Design and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.

• Make evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.

• Minimize risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies

• Timely management and escalation of all inquiries and issues related to loan processing

• Have direct interaction with external customers to disseminate or explain information

• Demonstrate an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams

• Demonstrate an excellent knowledge of Bank related systems.

• Utilize communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity

• Individual at this level exhibit executional capabilities

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.                                                                                                                                                                                                                                                                      

As a successful candidate, you’d ideally have the following skills and exposure:

• 0-2 years relevant experience

• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process

• Demonstrate understanding of Loan Processes, Procedures, Products and Services

• Basic awareness of managing, preparing, and reviewing loan documentation

• Able to identify, mitigate, manage, resolve, and escalate risks and issues

• Awareness of risk types, policies and control measures and processes

• Comply with applicable laws, rules, and regulations, and adhering to Policies

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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