Relationship Manager - Mid Corporates, Commercial Bank

The Mid-Corp Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Identifies cross-sell opportunities to deepen and increase share of wallet
• Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
• Introduces financial solutions to assist clients in building and strengthening an effective portfolio;
• Works closely with Case Manager in the on boarding and retention of clients, ensures the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Maximizes client experience by proactive sharing markets updates, trend and intelligence;
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Identifies and pursues new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
• Networks with clients to identify avenues for new business opportunities
• Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department
• Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Nurtures and builds out the future talent of the business by dedicating time to mentor and coach others
• Works with Country Head and/or Team Head to set targets, work with the team to execute on the immediate to mid-term strategy;
• Drives and is accountable for how the team performs on all economic and cultural measures;
• Provides oversight, guidance and controls for teams to meet business benchmarks in an ethical and sustainable way that complies with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  

Qualifications:

• 5-8 years of experience
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates core credit skills
• Demonstrates an intermediate level of Early Warning Detection skills
• Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
• Demonstrates advanced understanding of accounting principles, financial modeling and financial statement analysis
• Ability to work effectively in team setting
• Ability to drive tasks through to completion by maintaining effective working relationships with stakeholders across function
• Excellent interpersonal, communication and influencing skills
• A team-player, with positive/can-do approach for motivation
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights
• Must have a sharp business development focus and demonstrative innovative approaches
  

Education:

• Bachelor’s/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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