Officer, Loans Operations Intermediate Analyst - Hybrid (MANDARIN SPEAKING)

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Officer, Loans Doc & Processing Intermediate Analyst - Hybrid (Internal Job Title: Loan Doc & Proc Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process

• Activities will include independently processing and closing loans within a complex loan operations environment

• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations

• Possible interaction with other counterparties around positions and outstanding balances/claims

• Supports an expansive and/or diverse array of products (risk and control) /services.

• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.

• Make recommendations to management to support process improvement.

• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

• Designs and analyzes moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.

• Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.

• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies. Often related, but not limited to loan documentation processes.

• Timely management and escalation of all requests and issues related to loan processing

• Has direct interaction with external customers to disseminate or explain information

• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams

• Demonstrates an excellent knowledge of Bank related systems

• Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity

• Individuals at this level exhibit executional capabilities

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 - 5 years relevant experience

• Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process

• Demonstrate understanding of Loan Processes, Procedures, Products and Services

• Awareness of managing, preparing, and reviewing loan documentation

• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues

• Awareness of risk types, policies and control measures and processes

• Comply with applicable laws, rules, and regulations, and adhering to Policies

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei