Officer, Oversight & Client Servicing, Transfer Agency

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Treasury and Trade Solutions(TTS) and Securities Services (SS) businesses provide global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

We’re currently looking for a high caliber professional to join our team as Officer, Oversight & Client Servicing, Transfer Agency - Hybrid (Internal Job Title Cash & Trade Proc Team Lead– C09) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Manage the delivery of tasks in a timely, accurately and in a controlled environment, ensuring priority items are identified and dealt with in a prompt manner.
• Display effective organisation skills in order to manage competing priorities.
• Liaise effectively with other parties, both internally and externally and communicate in a professional manner at all times.
• Represent the TA in a competent and professional manner with external vendors and clients.
• Represent the TA in the regular service calls with external vendors and outsource business partners
• Provide an excellent standard of service to our clients both internally and externally.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 to 5 years of working experience and preferably within the Transfer Agency operations or in a Transfer Agency support role e.g. Transfer Agency project management and vendor oversight.
• Strong knowledge of Transfer Agency operations and the Funds Industry
• Strong interpersonal skills, communication skills, people management skills and time management skills
• Able to work independently on projects or sub sets of projects and effectively represent TA
• Be methodical and has excellent oral and written communication skills
• Strong regulatory background and understanding of local regulatory obligations and requirements

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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