Officer, Client Onboard Analyst

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboard Analyst - Hybrid (Internal Job Title: Client Onboard Analyst– C10) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for Private Bank Client onboarding activities covering: account opening, documentation review in accordance to internal guidelines & procedures.
• Responsible for Private Bank Client’s Structure Review and other Account Maintenance request by facilitating with multiple teams from different regions.
• Expect the knowledge in conducting Credit Document review covering Guarantee, Charge, ISDA, or relevant Credit doc.
• Focus on timely, accurate and high quality delivery of all tasks, and support the business in client onboarding perspective and account maintenance related enquiries.
• Ensure effective governance of tasks and processes with reference to internal policy and regulatory requirements
• Engage with Business, AML, Compliance, and Legal stakeholders to support client onboarding including implementation of new processes and provide guidance & subject matter expertise while required
• Work in partnership with Regional/Global teams to implement new policies and guidelines, and work towards developing consistent process and best practices
• Engage in ongoing transformation to strengthen overall client onboarding controls including strategic program roll outs and system enhancements
• Has the ability to operate with limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Ensure a strong and robust processing environment with effective controls
• Embark on continuous on the job training or end to end product knowledge
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 2 years of relevant experience in Client Onboarding
• Proven ability to make effective and timely decisions
• Highly motivated, persistent and able to work in a high volume, time sensitive, high risk environment
• Fast learner, strong attention to detail, and willingness to go the extra mile
• Capable of multitasking and eager to learn in a fast changing and challenging environment
• Consistently able to anticipate and respond to customer/business needs
• Demonstrated ability to build and cultivate partnerships across business regions
• Good interpersonal and communication skills. Able to engage with people effectively and confidently across all levels
• Clear and concise written and verbal communication skills
• Able to strive under pressure and open to work staggered hours / weekends / public holidays
• Proficient in Microsoft Office applications and written/spoken English and Chinese

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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