Business Analysis Group Mgr - SVP - JERSEY CITY

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Business Analysis Group Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

• Manage multiple teams of business analysts supporting multiple systems or over a business analysis functional area (depending on size of business) with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
• Provide technical leadership and expertise to ensure the efficient design, development and implementation and to ensure essential procedures are followed
• Develop strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning and contributing to defining standards
• Resolve issues that have impact beyond own area and apply in-depth understanding of business analysis concepts and procedures and basic knowledge of other areas
• Utilize in-depth knowledge of concepts and procedures within data warehouse / data lake management and other related areas to build interfaces and resolve issues.
• Validate detailed requirements, working through solutions and managing execution and rollout of these solutions. Responsible for the application meeting project specifications and client’s expectations
• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals.
• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary.
• Work as a team to achieve objectives and influence and negotiate with senior leaders across functions, communicating with external parties as needed
• Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources
• Partner with General Ledger, Risk and P&L teams to define end state strategic business architecture and solutions.  
• Ability to run meetings and workshops to drive data solutions with groups of 50+ senior stakeholders in concise and efficient manner.
• Act as an anchor point for all the business and data solutions, ensuring alignment to the business vision.
• Provide thought leadership in defining reconciliation and control for risk, liquidity, and P&L processes.
• Liaise with front office teams and systems to ensure data alignment.
• Drive priorities, program management, budgeting, risk & control, audits, vendor management, and overall delivery/governance while balancing risks and change complexities Services, Banking and Markets businesses.
• Manage execution of data operating model for Finance reports.
• Devise and execute a comprehensive data strategy focusing on Data Quality dimensions via well-defined Functional Requirements for seamlessly technology implementation impacting multiple sectors.
• Manage Data Quality and Functional Requirements team of 20 Employees / Non-Employees across Services, Banking and Markets products.
• Interact with wide spectrum users (data producers, data consumers) to implement data operating model steps to resolve critical data issues with Finance reports e.g. Y14, RWA Basel, Treasury, Y9C etc.
• Collaborate with stakeholders to take forward data strategies and be engaged with them continuously to support new data demand onboarding to the Data fabric.
• Utilize in-depth knowledge of concepts and procedures given the scale of Citi’s system and data landscape including data acquisition, CDO and technical teams, the ideal person will have very good mix of functional and technical skills to implement solution for data provisioning, data governance and data consumption for all regulatory and management reports.
• Validate detailed requirements, working through solutions and managing execution and rollout of these solutions. Responsible for the application meeting project specifications and client’s expectations
• Work as function/product Lead with active role in handling stakeholders from CDO, Finance, Services, Banking and Markets businesses.
• Lead data governance engagements including lineage, defining DQ rules, reporting and analytics on data.
• Leading efforts for data remediation across Services, Banking and Markets products.

Qualifications:

• 15+ years’ experience with the Software Development Life Cycle (SDLC), core data management, data quality and governance experience.
• 6 + years of experience in Financial Services required.
• Demonstrate leadership in managing large and complex regulatory and data transformation programs.
• Good knowledge of Financial and Liquidity reports.
• Understanding of Wholesale products including Global Markets, Loans, Commercial Banking and Services.  
• 5+years with Business Analyst experience and be able to take technical and functional specifications documents written by technology teams.
• 5+ years defining use cases to articulate new functional software needs and the roles of each class of application usage.
• 2+years’ experience with SharePoint, JIRA, and Confluence
• 5+ years’ experience working with data visualization tools such as Tableau, Power BI for reporting and metrics.
• Very strong written and oral executive communication skills.
• Bachelor’s degree a must, Masters preferred.

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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