Business Analysis Group Mgr - SVP - Jersey City (Hybrid)

Who we look for:

We are going through a very exciting phase of transformation in Margin and Collateral, OTC derivatives, Payments and Cash Management domains in Markets Technology uplifting our technology offering for our business as we aim to be the most competitive product offering on the street. In this role you will be required to participate in the complete spectrum of SDLC, closely working with business users, engineers, QA and support teams to create a technology product vision and roadmap and ensure its delivery on time and to budget.

As part of our global technology team, you will be working with a group of passionate product owners and engineers who work on building simple and effective solutions to solve complex business problems.

This role is for someone who is a strong analyst with good organizational skills and enjoys solving complex business and process challenges; has experience in building robust and high-quality solutions, has excellent communication skills and can manage multiple priorities simultaneously.

Job Description:

The Lead Product Owner is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to help create a vision and translate this vision to a roadmap and ensure delivery against this roadmap and be accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of budget and planning and budget approval.

Responsibilities:

• Work closely with business and operations stakeholders to build strategy, and vision for the technology products owned. Participate in multiyear strategy, work on estimation of budgets, pitches and bring in appropriate funding for delivery on the strategy.
• Collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements.
• Define a vision for the team’s product and maintain a cohesive vision throughout the SDLC process. Create a product roadmap based on this vision.
• Managing the product backlog and prioritizing the tasks based on challenging and often competing requirements.
• Active participation in stages of the technology product creation; during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Manage multiple teams of business analysts supporting multiple systems or over a business analysis functional area (depending on size of business) with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
• Provide technical leadership and expertise to ensure the efficient design, development and implementation and to ensure essential procedures are followed
• Develop strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning and contributing to defining standards
• Resolve issues that have impact beyond own area and apply in-depth understanding of business analysis concepts and procedures and basic knowledge of other areas
• Work as a team to achieve objectives and influence and negotiate with senior leaders across functions, communicating with external parties as needed
• Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Monitoring and evaluating product progress at each stage of the process; Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Working with the wider product team and end users to deliver updates and status reports and active participation in all scrum activities and product sprints.

Qualifications:

• Significant number of years of experience as product owner/manager.
• Experience delivering strategic change programs spanning multiple years in a fast paced, financial product company.
• Adept in agile practices and strong ability to develop, manage and continuously prioritize backlog.
• Product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus.
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations and Technology environments
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Ability to establish and build trust with professionals throughout the business as advisor, and business partner to the organization with a clear client orientation.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Ability to conceptualize aspects of the organization’s model and its future development.
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle and agile practices for software development and delivery.
• Comprehensive knowledge of the principles of business analysis.

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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