VP, First Party Fraud Business Analytics Lead Analyst

With Financial Threat attacks becoming increasingly complex, being able to combine data from different sources, systems and lines of businesses to provide a comprehensive understanding is extremely critical. The Financial Threats Data Analyst position is an individual contributor role that will lead analysis and data gathering efforts to assist in financial threat prevention and detection opportunities for Citi’s North American Consumer Credit and Retail Banking products. Partnering closely with Financial Threat Policy teammates and leadership, the analyst will be tasked to assess risk signals gathered from various sources (defect reviews, intelligence, operations feedback, etc.) into actionable, data driven insight. This position will require a strong analytical orientation, technical expertise and an understanding of current financial threat risks (identity theft, first party fraud, credit abuse, mules, scams, etc.) to be successful.

Responsibilities:

• Gathers operational data from various cross functional stakeholders to examine past business performance
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies and data insights
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5+ years of experience
• 5+ years of programming experience with SAS/SQL. Python experience is a plus
• Ability to understand the story behind data and summarize results tailored to the audience. Tableau/Visualization experience is a plus
• Ability to prioritize effectively and work efficiently under tight deadlines
• Excellent communication skills required for successful collaborations across different verticals and levels of management
• Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining
• Microsoft Office (Word, Excel, PowerPoint) knowledge required

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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