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Transformation Workforce Management VP (Hybrid)

Jacksonville, Florida| Tampa, Florida

Job Type: Hybrid

Job Req ID 24792928
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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration

  • Credible Challenge

  • Risk Management

  • Data and Results Driven

  • Accountable

  • Adaptable

Responsibilities

The Transformation Program Management (TPM) COS / Business Office is responsible for workforce and financial management, data Analysis, reporting, and process Improvement activities.  The function coordinates across HR, Finance, Controllers, Third Party Management, Continuity of Business and Risk and Control teams. The function supports TPM, which governs the Consent Order execution with PM procedures, process, and reporting.

This role engages in a broad array of TPM Business Office activities. The role partners with many stakeholders within and outside of TPM such as: leadership team members and staff, global HR and Risk/Control partners, and the COO COS community. To be successful, the candidate needs financial, headcount skills, strong analytical skills, use critical thinking, be self-directed and have self-confidence.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We will enable growth and progress together.

Responsibilities

  • Review monthly TPM financials - expenses, variance analysis, forecasts, management reviews
  • Perform workforce management - track joiners/leavers, headcount analysis/forecasting, track Third party managed services, location strategy, manage org change, maintain org charts
  • Support recruiting efforts - analyze hiring trends, review open roles, facilitate recruiting process
  • Track department compliance with all training requirements
  • Prepare ad-hoc reports, metrics, presentations, and internal communications as required
  • Provide analysis and critical thinking by defining problems, developing creative solutions, and making recommendations
  • Support Model Risk Management Reviews, Continuity of Business, Risk and Control activities
  • Work collaboratively in a fast-paced environment, display good judgment, escalate appropriately
  • Appropriately assess risk when business decisions are made, demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications

  • Financial and workforce management skills – knowledge of Citi systems a plus
  • Strong Microsoft Office skills; Excel, PowerPoint, Word, Teams and SharePoint
  • Analytic skills including trend analysis and data quality validation; ability to package analyzed data in graphics with insightful commentary
  • Excellent verbal, written and presentation skills
  • Project management skills are a plus
  • Self-starter, able to produce with limited supervision in a fast-paced environment.
  • 5+ years’ experience in business office / chief of staff office and at least 2 years in managing headcount, budgets, and financials
  • Bachelor's Degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Oct 04, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now

Success Stories

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Usman B.

Risk & Controls Transformation Lead
New York

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Cynthia D.

Mexico Transformation Head

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Dan F.

Data Operating Model and Governance Program Lead
New York

SHAHZAD A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Shahzad A.

Data Tooling and Capability Head
Singapore

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