Network Security Observability Engineer, VP (C13)

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Responsibilities

• Support the Observability tool by maintaining and troubleshooting dashboards and creating new dashboards to meet operational requirements as needed
• Create Grafana dashboards using PromQL (Prometheus query language)
• Identify any issues or bottlenecks to mitigate appropriately (e.g., feed issues, syntax changes, etc.)
• Produce high quality documentation, schematics and presentation materials as needed
• Provide individual leadership in the realm of troubleshooting major incidents and problem management
• Troubleshoot complex connectivity issues and outages
• Adhere to Citi's Corporate, Information Security and other functional standards and controls
• Collaborate with Citi security developers on internally developed tools for telemetry gathering and data visualization efforts

Qualifications

• 6+ years' hands-on Network Security experience with Firewalls, ACL’s, intrusion detection, proxies, vulnerability scanning, DNS, DDoS mitigation, SIEM platforms, etc.
• Strong proficiency with Prometheus and Grafana
• Scripting experienced required (Python highly preferred)
• Prior networking experience with routing/switching, LAN, WAN, etc. inclusive of modern network virtualization concepts to a professional level proficiency is preferred

Education

• Bachelor's degree in Computer Science, Information Systems or related fields or equivalent experience
• One or more of the following certifications are preferred: Fortinet, Check Point, Palo Alto firewalls, CISSP or CCNA/CCNP

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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