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Cyber Fraud Lead Analyst

Job Req ID 24745860 Location(s) Irving, Texas Job Type Hybrid Job Category Technology
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About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

As a Cyber Fraud Lead Analyst, you will be working within the Cyber Security Operations Center, leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. This role performs monitoring, research, assessment, and analysis of Digital Fraud Attacks leveraging various Security Event Monitoring platforms including Web Threat Detection, Real Time Fraud Risk Assessment, Big Data and Digital Application Monitoring tools (ArcSight, Splunk, SAS, Teradata, and enterprise real time fraud detection tools). The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. While working with a global SOC team with members in Singapore, Texas, New York, and Florida, you will also work with various fraud teams outside of our organization daily.


  • Follow Pre-defined actions to handle BAU and High severity issues including escalating to other support groups.
  • Execute daily ad-hoc tasks or lead small projects as needed.
  • Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics.
  • Perform assessment as well as troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies.
  • Participate in daily and ad-hoc conference calls to manage quality assurance and documentation related tasks.
  • Identify areas for tuning use cases to enhance monitoring value.
  • Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention, and mitigation of detected fraudulent activities.
  • Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions.


  • 6+ years of relevant experience
  • Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware.
  • Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies
  • Consistently demonstrates clear and concise written and verbal communication
  • Deep understanding of Intrusion Detection analysis (TCP/IP, packet level analysis) as well as Application Layer Protocols (HTTP)
  • Knowledge of cutting-edge threats and technologies affecting Web Applications
  • Proven analytical skills

Preferred Qualifications:

  • 4+ years working in the security & operations fields is a plus
  • Experience with any scripting language (Python, Perl, VBScript) is a plus
  • Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus
  • Certifications from EC-Council, GIAC, (ISC)² are preferred [CISSP, C|EH, GCIA, CCNA] preferred
  • Advanced proficiency with Microsoft Office tools and software is a plus
  • Proven influencing and relationship management skills is a plus
  • Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on Internet security) is a plus


Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred


Job Family Group:



Job Family:

Information Security


Time Type:

Full time


Primary Location:

Irving Texas United States


Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

May 31, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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