Core Accounts Transformation Product Manager, VP

The Citi Core Accounts Transformation Product Manager (VP), is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Accountable for supporting significant direct business results. Deep expertise as a Product leader responsible for managing broad constructs in a complex, global ecosystem inclusive of strategic planning, product performance management, and client experience optimization is essential. Strong working knowledge of risk management practices and control framework inherent to managing global products is also required.

Responsibilities:

• Partners across product disciplines, assists in managing the overall performance of a given product suite and monitors performance drivers for the products and portfolios
• Responsible for implementing and maintaining targeted programs under the Transformation and Core Accounts strategic roadmap including program planning, execution, and oversight
• Drive collaboration across key partners to document a cohesive product construct roadmap inclusive of right placement activities, enhancements, migrations, and new product introductions across regional markets and TTS
• Serve as liaison for segment product owners and the migrations readiness team regarding migration program status updates, product related issues/resolution
• Support the Client Change Management team regarding Client impact and required readiness efforts associated with defined product mapping constructs associated with migrations
• Builds consensus and awareness of value proposition for the migration and modernization throughout the organization and key partners
• Participates in and prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally
• Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients as it relates to migrations and client readiness
• Participates in/facilitates product discussions with partners including legal, credit risk, operations and systems capabilities to ensure seamless delivery of program expansions
• Involved in coaching and training of new recruits and mentor other team members
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Prepares and manages status reporting of key programs including collaboration across multiple groups.
• Prepares and supports the creation of leadership materials and presentations regarding program updates, targeted analysis, and other topics as required
• Provide quality review and oversight to the development process including Epic/Story refinement  

Qualifications:

• 5+ years of experience in large scale or complex transformation programs 
• Level of expertise and demonstrated experience in Product Management and/or Product Development discipline
• Level of expertise and demonstrated experience in Agile delivery
• Enterprise mindset and strategic thinker with ability to solve complex problems
• Exceptional communicator, with well-developed written and verbal communication skills
• Experience with and confidence in delivering presentations to clients and senior managers
• Ability to influence at all levels within the organization and work confidently in a highly matrixed environment
• Ability to drive consensus across various stakeholder groups and foster an environment amenable for change
• In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
• Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
• Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers

Education:

• Bachelor’s/University degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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