Technical Analyst - Payroll Systems

Join Citi’s Payroll Team in Costa Rica and make your own progress in a supportive and friendly environment! The Technical Payroll Sr Analyst - Global Payroll Transformation & Taxonomy is a strategic professional who has a strong Digital tools background and experience partnering with external partners including Technology teams, HR Operations, Tax and HR Compensation and Benefits. The Technical Payroll Sr Analyst provides advice and counsel related to payroll operations, accounting and tax. This role has direct impact on global payroll services, which eventually impacts the overall effectiveness of payroll end to end operations.

Responsibilities:

• Manage global process taxonomy and/or Transformation initiatives working with Payroll Managers and Cluster Leads
• End to end development for one of the tools Tableau, BoardwalkTech, Xceptor, Robotic process of Automation and Knime digital tools.
• Working closely with technology teams for implementing the digital solutions.
• Advise payroll managers regarding payroll process transformation for assigned payroll clusters/countries
• Support the global initiative to automation global payroll controls and migrate to the Process Control Tool (PCT)
• Assess and monitor reasonableness of key performance indicators and identifies strategic improvement opportunities
• Manage and/or deliver on assigned projects and Global Process Transformation team deliverables
• Provide training sessions on global payroll processes to payroll staff and managers
• Serve as owner or GPS Leadership representative on project/meeting calls
• Partner with Payroll Operations, Payroll Accounting and Payroll Tax, to identify digital automation opportunities and required business specifications
• Drive results for global strategic priorities to ensure delivery of end results
• Shared responsibility for identifying automation and standardization opportunities to drive productivity saves and reduce risk
• Ensure Global Payroll SOP and corresponding Process Control Manuals are followed for assigned cluster/countries

Ideal background:

• 2-4  years of hands on experience in Tableau, BoardwalkTech, Xceptor, Robotic process of Automation and Knime digital tools.
• Good to have 2-5 years of experience in Global Payroll Operations, Payroll Accounting and/or Employment Tax

• Bachelor’s/University degree
• Excellent verbal and written communication skills in English
• Ability to provide evaluative judgment based on analysis
• Strong Leadership skills
• Advanced Microsoft Office skills
• Strong Analytical and problem-solving skills

Technical Analyst - Payroll Systems

Responsibilities:

• Manage global process taxonomy and/or Transformation initiatives working with Payroll Managers and Cluster Leads
• End to end development for one of the tools Tableau, BoardwalkTech, Xceptor, Robotic process of Automation and Knime digital tools.
• Create and design interactive dashboards and visualizations using Tableau software
• Develop and maintain data sources and data models to ensure accuracy and consistency of data
• Conduct data quality checks and troubleshoot data issues as needed
• Working closely with technology teams for implementing the digital solutions.
• Participate in cross-functional projects and initiatives to support business objectives
• Assess and monitor reasonableness of key performance indicators and identifies strategic improvement opportunities
• Conduct ad-hoc analysis and reporting as needed to support business decisions
• Manage and/or deliver on assigned projects and Global Process Transformation team deliverables
• Provide training sessions on global payroll processes to payroll staff and managers
• Serve as owner or GPS Leadership representative on project/meeting calls
• Partner with Payroll Operations, Payroll Accounting and Payroll Tax, to identify digital automation opportunities and required business specifications
• Drive results for global strategic priorities to ensure delivery of end results
• Shared responsibility for identifying automation and standardization opportunities to drive productivity saves and reduce risk

Ideal background:

• 2-4  years of hands on experience in Tableau, BoardwalkTech, Xceptor, Robotic process of Automation and Knime digital tools.
• Good to have 2-5 years of experience in Global Payroll Operations, Payroll Accounting and/or Employment Tax

• Bachelor’s/University degree
• Excellent verbal and written communication skills in English
• Ability to provide evaluative judgment based on analysis
• Strong Leadership skills
• Advanced Microsoft Office skills
• Strong Analytical and problem-solving skills

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