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Relationship Manager Digital, Technology and Communications - Vice President - Hybrid (German Speaker)

Job Req ID 24759649 Location(s) Frankfurt am Main, Germany Job Type Hybrid Job Category Commercial and Business Sales
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Title: Relationship Manager Digital, Technology and Communications - Vice President - Hybrid (German Speaker)

Business: Commercial Bank

Division: Western Europe Digital Hub

Officer Title: VP

C-Grade: C13

Location: Frankfurt

Legal Entity: 20407 Citibank Europe Plc Germany

Role posed until: 1st July 2024

Key Outline

The key outline of thisFrankfurt-based Vice Presidentrole is to help nurture the growth of relationships with clients in the Digital, Technology and Communications space that are headquartered in Germany and Austria. An ongoing commitment in Identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realization. Through those activities, you’ll achieve an annual growth rate in revenue for the business whilst overseeing your clients’ sales performance.

Main Responsibilities

  • Acquire new, multi-product, Digital, Technology and Communications customers for the Bank. Also client level planning, budget and revenue responsibilities;
  • Managing relationships and providing service for Citi Commercial Bank (CCB) Digital, Technology and Communications customers in Germany;
  • Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell, etc.;
  • Work closely with Western European Digital, Technology and Communications teams, EMEA implementation team, CCB Cash Sales Transactors, Markets experts and junior staff on a daily basis;
  • Monitoring and supporting the products’ implementation process;
  • Managing customers and transactions in the CRM/Salesforce platform;
  • Close cooperation with Banking, Capital Markets and Advisoryteams to address opportunities within the Digital, Technology and Communications space;
  • Frequent interaction with other CCB structures across the globe;
  • Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes;
  • Maintaining overall control and accountability for the managed cross-border transactions referrals;
  • Participate in the German and Austrian ecosystem that supports Digital, Technology and Communications companies,  market events and drive thought leadership / partnership;
  • Participate in structuring new product solutions specific to Digital, Technology and Communications clients and the industry segment.


  • Excellent knowledge of the digital/technology market, customers,ecosystem, competition, local regulations;
  • Good knowledge of corporate finance, FX, cash management and trade products are needed;
  • Thorough understanding of banking products for digital/technology customers;
  • Experience in Commercial or Corporate Relationship Banking with international customers;
  • Ability to assess credit risk of digital/technology companies;
  • Experience of the implementation / onboarding process;
  • Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required;
  • Exploring issues and generating solutions. Analysis and use of a diverse range of environmental and business information to identify business priorities and making decisions to deliver business benefits;
  • Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external sources;
  • English – Fluent;
  • German – Fluent;

What’s in it for you:

  • We foster a culture of meritocracy and diversity, we value and demand respect for others and opportunities to develop are widely available to all;
  • We promote training programmers which support productand credit knowledge expansion and coaching/mentoring with Seniors;
  • We ensure regularity of 1:1 dialogue to monitor and support both management of the clientportfolio and to identify personal and professional growth opportunities via an IndividualDevelopment Plan

Equal Opportunity 

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions. 

Who We Are

Citi Commercial Bank(CCB) is a fast growth business with vision to significantly scale up over the next years. Coverage of companies in the Digital, Technology and Communications space is a core part of this strategy, and will be a major revenue contributor to the cluster’s expansion. 

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015


Job Family Group:

Commercial and Business Sales


Job Family:

Relationship Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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