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Officer - Finance Solutions Analyst 2 (ROHQ - Finance & Risk Shared Services)

Job Req ID 24742141 Location(s) City of Taguig, Philippines Job Type On-Site/Resident Job Category Finance
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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Finance Solutions Analyst 2 - Hybrid (Internal Job Title: Finance Solutions Analyst 2 - C10) based in Citi Plaza, Taguig City, Philippines.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • We empower our employees to manage their financial well-being and help them plan for the future.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Controllers Systems & Data Operations (CSDO) is with Cross Platform Services team. This role applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. It needs passion for User Acceptance Testing and drive change of any scale within the organization. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you’re expected to:

  • Provide updates/metrics relating to functionality validation, errors and associated workarounds suggestions for daily tracking and reporting of testing activities
  • Understand Business Requirement for changes in the Operational processes / Software functionality. 

  • Understand key concepts of financial products and data flow within banking organization.

  • Write test plan, cases and scripts based on requirements documents working closely with Requirements Delivery team and FRD team.

  • Perform product certification to user acceptance testing through execution of agreed test plan and scripts which will require a strong emphasis on logical and analytical skills coupled with strong technical acumen.

  • Work closely with Technology UAT support team in setting up UAT test environment.

  • Manage UAT activities including necessary documentation and required communications, testing status, and operational readiness. The change should be owned e-2-e.

  • Manage defect entry activities and work with development team to assist in defect resolution as needed.

  • Attend regular calls to address any data needs, test planning, and test execution.

  • Participate in implementation of best practices and process improvements. Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes

  • Coordinate with technology and business stakeholders and manage required test status related communications to Project Management office and to the Requirements delivery support team.

  • Contributes to the design, roll-out and governance of financial solutions, including: Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations

  • Assists in setting business and information architecture standards for Finance

  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications

  • Manages implementation of procedures and development of analyses and report.

  • Integrates established disciplinary knowledge within own specialty area with basic knowledge of related industry practices.

  • Delivering of routine and defined outputs.

  • Escalates problems or issues relating to transactions, processes, reports or, procedures.

  • Performs other duties and functions as assigned.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Understanding of financial products and services. At least 4+ years of experience in financial products and services.
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area.

  • Has working knowledge of industry practices and standards.

  • Understand DBMS concepts, can write SQL queries and basic knowledge of UNIX file transfer.

  • Knowledge of UAT testing cycles and coordinating with the Business and technology groups

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today


Job Family Group:



Job Family:

Fin Solutions Dsgn & Implement


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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