Officer Cash & Trade Processing/ SpeedCollect Manager, Philppines (Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Officer - Cash & Trade Processing / SpeedCollect Manager, Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Cash & Trade Processing / SpeedCollect Sr Supervisor is an intermediate level role responsible for Check Clearing and Correspondent Banking Recon /Production team and Implementation Team. Oversight of Speedcollect services which spans across check collection/deposit, partnerbank relationships to facilitate transactions of clients and vendor arrangements designed to meet services agreed with ICG Clients.

In this role, you are expected to:

• Oversee the check clearing function and correspondent banking arrangements for speedcollect clients and this will include role as checker/authorizer for the process.
• Ensuring that he/she is up to date with the latest product programs that can be offered to the clients in the space of Payments Receivables and ensure that clearing function is managed accordingly.
• Engage with Clients during implementation of a new product availed and this comes with a fair understanding of the platforms to be used to record and facilitate client's transactions.
• Responsible in ensuring day to day activities are completed and performed within the agreed timeframe and industry cut-offs.
• Partner with BCMA and Products in strategically driving solutions for the client which also brings optimum level in operations.
• Conduct regular reviews with clients and Citi internal partners to detail services rendered, volume if applicable and latest updates on the services rendered to the clients.
• Be able to facilitate and coordinate with third party vendors and partner client requirements and capacity/capability required to support the services Citi offers.
• Monitors and completes control related testing for the group and be able to escalate critical matters to the unit or group head.
• Establish a clear checklist for the group to ensure all production related activities are executed accordingly.
• Coordinates with vendor or correspondent bank where it is necessary to resolve customer inquiries.
• Performs reconciliation and attestations on general ledgers linked to the processes. Participates and leads key projects for the team and supports the unit head in driving efficiencies within the team.
• Be able to act as back-up to colleagues performing tasks within Speedcollect Operation.
• The officer will also be responsible in ensuring adherence to regulatory requirements, Citi Policy standards and controls revolving the services we offer.
• Drive positive changes relating to improvement of services to clients focusing on automation and digitization.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of experience in a related role in cash and trade operations and management Proven experience in creating and implementing processes that result in improved business performance.
• Effective verbal and written communication and analytical skills
• Effective management, influencing and relationship skills.

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

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