Assistant Vice President, Learning Execution and Relationship Management - Hybrid

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe.  The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Learning Execution and Relationship Management  - Hybrid based in Mumbai, India. 

The Learning Execution and Relationship Management for Risk will be under the Learning Implementation Services team.  The main focus will be to execute operational & administrative activities necessary to achieve the Learning Strategy across all functions, products, & geographies operating according to global standards.  This role will be based in Manila and will work UK hours.

This is a seasoned professional role.  Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function.  Integrates subject matter and industry expertise within a defined area.  Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.  Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.  Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.  Strong communication and diplomacy skills are required.  Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.  Work and performance of all teams in the area are directly affected by the performance of the individual.  Regularly assumes informal/formal leadership role within teams.  Involved in coaching and training of new recruits

In this role the job responsibilities are, but not limited to:

• Coordinate and execute the end to end of the operative / administrative activities related with Risk

• Leads program execution activities regarding logistics (virtual/in person), LMS operations and administration (course creation/roster management), platform creation/edits, content testing, facilitation/speakers scheduling, among others.

• Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function

• In partnership with Learning Advisors and Program Managers, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.

• Helps develop and execute learning and development strategy for their region/product/function

• Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured

• Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners

• Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them

• Collaborates with colleagues across HR to provide integrated experience for region/product/function partners

• In partnership with learning advisors, implements the strategy for consistently measuring the effectiveness of training

• Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in Learning and Development

• Experience with LMS systems preferred

• Proven influencing and relationship management skills

• Proactive leadership and motivational skills

• Consistently demonstrates clear and concise written and verbal communication skills

• Proficient in Microsoft Office with an emphasis on MS Excel

• Self-motivated and detail oriented

• This role will work UK hours

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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