Quality Assurance, Monitoring & Testing Specialist 5 - C05 - CHENNAI

The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise. It comprises of four groups: (1) Control Assessment, (2) Call Listening, (3) Central Testing, and (4) Strategy, Governance & Automation (SG&A).

This role is part of the Central Testing team. The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope.

The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution team.

Responsibilities:

• Have a good understanding of the Risk & control framework and the underlying concepts on Risk Management
• Assist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
• Monitor the compliance of control as appropriate to the regulatory requirement. This could be mostly in the simple to medium complex reviews
• Collaborating with onshore and offshore team in gathering the necessary evidence required to perform the testing. Escalate any control failures
• Timely submission of results in the Risk & Control system
• Assisting in the creation and maintenance of reports for control tracking and analysis
• Identify risks across the business and organize cross-functional solutions
• Additional duties as assigned

Qualifications:

• 1-3 years of relevant work experience
• Excellent written and verbal communication skills
• Ability to perform under pressure
• Ability to manage multiple tasks and priorities
• Ability to function independently
• Proficient in MS Office Word, Excel and PowerPoint applications

Education:

• Bachelor’s/University degree

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