VP – Markets Issue Management

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills into the Markets Controls function who is seeking a VP in the Markets Issue Management team that is responsible for supporting overall issue management, including governance, quality control, quality assurance and supporting 2nd and 3rd line audits/reviews.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role will support on time and effective remediation via engagement with peers in the Markets business and stakeholders across the 2nd and 3rd lines of defense, including governance and associated reporting, across the full issue life cycle.

The role is a hybrid role encompassing a technical reporting skillset alongside a fundamental in-depth knowledge of enterprise issue management policy/framework, control design principles and effectiveness, quality control methodology.

What you’ll do

• Support effective issue management governance inclusive of activation, closure, monitoring, reporting, change management and escalation to promote timely issue resolution

• Provide analytical input into issue governance forums and the Markets Issue Coordination Meetings

• Interpret, credibly challenge and communicate issue management policy requirements (and associated standards/procedures) to ensure conformance

• Support issue read-across assessments to develop approaches for addressing broader corporate/thematic emerging issues

• Support the ‘Executive’ reporting over Scorecard and high severity/prioritized issues and track and monitor other ‘key metrics’

• Partner closely with stakeholders across the 3 lines of defense to understand and converge issue/MCA mapping methodologies

• Partner closely with the Markets Analytics team on issue management central reporting needs/tooling

What we’ll need from you

• Understanding of Citi’s Issue management framework and data interrogation and analytical skills

• Comfortable working in excel and building data queries, developing impactful reporting

• Self-starter, flexible, innovative and adaptive

• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

• Strong written and verbal communication and interpersonal skills

• Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements

• Proficient in MS Office applications (Excel, SQL or equivalent, Word, PowerPoint) and other analytics applications a plus (e.g., Tableau Reporting Prep/Creator)

What we can offer youWhat we can offer you

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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