Operational Resiliency Risk Manager (maternity cover)

The mandate of the Independent Operational Risk Management function to oversee and challenge Citi’s Enterprise Resiliency Management organization is expanding to include review and challenge of non-Franchise Critical Business Processes (FCBP), Critical Operations, Global Business Services to include Critical Business Services (CBS) and Impact Tolerances.

The Independent Enterprise Resiliency Risk Management organization is restructuring itself to better support the business operations in remediation activities. By implementing an effective business sector and regional resilience oversight model connected across Critical Business Services.

The Operational Resiliency Risk Manager role is to serve as an Independent Operational Resiliency Risk Manager to support oversight and challenge of Citi’s Institutional Clients Group.

What you will do

Process:

• Support development of operational resiliency strategy, policy and projects

• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks

• Pursue continuous improvement and challenge adoption of Lessons Learned during operational resilience related tests, exercises, and simulations

• Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters

• Provide challenges on Key Indicators and Material Operational Risks

• Work with First Line of Defense in the review of the documentation and reporting

• Analyze, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning and testing

• Guide and assist in the implementation of sound and effective resiliency processes and monitoring of Institutional Clients Group, which includes its Banking, Markets and Services businesses

• Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi

• Facilitate and disseminate best practices across all departments

People:

• Assist resiliency managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff

• Champion enterprise resiliency awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules

• Raise the level of operational resiliency awareness among country officers and other related staff

What we’ll need from you

• Bachelor’s/University degree

• Fluent English language skills

• 8+ years of Business Continuity, Technology Disaster Recovery, Operational Resiliency or Risk Management

• Skilful understanding of business continuity and disaster recovery management lifecycle.

• Thought leadership and clarity in presenting ideas to senior management.

• Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions

• Knowledge of regulatory requirements underpinning standards, including, NIST, ISO, FFIEC, DRI, etc.

• Demonstrated analytical skills with follow-up and problem-solving capability

What we can offer you

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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