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LATAM Markets Operations Transformation Lead Analyst - C13 - BOGOTA

Bogotá, Colombia

Job Type: Hybrid

Job Req ID 24806049

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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

Cross-Functional Collaboration
Credible Challenge
Risk Management
Data and Results Driven
Accountable
Adaptable

Responsibilities

This role is for an experienced member to join the LATAM Markets Operations Transformation team. The position will lead the planning and implementation of the region’s key Operations strategies and initiatives, liaising with LATAM Operations senior management as well as Technology and other key stakeholders in the organization. These strategies and initiatives are related to De-Risk, Productivity, Innovation, and Client experience demands. The position requires a candidate with sufficient experience, general leadership and communication skills, who can engage, align, and lead a variety of activities, definitions, and plans at a LATAM level.

Responsibilities:

Identify project resources, monitor work and budget, and mitigate risks v
Ensure satisfactory completion of daily project operations in backing of existing and new clients, including all regulatory requirements
Develop, implement and track appropriate KPIs (key performance indicator) and SLAs (service level agreement) for the group
Recommend and implement new systems and enhancements to securities processing procedures
Provide an in-depth analysis and develop solutions to issues related to securities processing or hedge fund activities
Conduct discovery and due diligence activities with clients to meet their needs
Assess service quality and identify areas for improvement
Advise and coach new/lower level personnel
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Fluent in both English and Spanish
6-10 years of relevant experience
Individual is expected to be subject area expert in one (or more) specific skill sets
Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives

Education:

Bachelor’s Degree/University degree or equivalent experience
Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Success Stories

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Usman B.

Risk & Controls Transformation Lead
New York

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Cynthia D.

Mexico Transformation Head

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Dan F.

Data Operating Model and Governance Program Lead
New York

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”