Director- Senior Engineering Head in Audit, Legal and CSIS Technology

The Application Development Sr Group Manager is a senior management level position in the Audit, Legal & CSIS Technology team within Functions Technology. This position is responsible for accomplishing results and delivering business value through the management of a team or department driving a variety of engineering activities including the design, acquisition, deployment and management of hardware, software and network infrastructure, in coordination with Technology and partner teams. The overall objective of this role is to lead efforts to define and deliver business value and to define and implement the technology roadmap and strategy for the area.

Responsibilities:

• Lead and manage a global team or teams of engineering professionals to drive business and technology value, working with peers and partners
• Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams comprised of direct and supplier staff located globally
• Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related job families
• Be a great partner, but also hold your peers (Product, UX, Architecture) accountable for partnering with you in delivery
• Actively participate as a stakeholder in Product discussions, providing valuable input on product roadmap and requirements and advocating for initiatives such as technical debt reduction, modernization of technology assets, and improvements in ways of working​
• Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation, and build a culture of engineering and continuous improvement, with a focus on velocity, quality and agility
• Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI/Gen AI, cloud, and third party products, and drive a culture of innovation
• Recommend SaaS or third-party products as appropriate and manage existing SaaS and third-party products, licenses and vendor relationships
• Develop and implement the technology roadmap and strategy and provide ownership for technology products, working in partnership with the product team, peers, business stakeholders, and technology partners
• Build productive relationships with business counterparts
• Provide conceptual analyses for a variety of broad and complex issues
• Manage all products from design to implementation and ongoing performance according to business need
• Ensure all technology standards are developed, understood and adhered to operationally around the globe
• Ensure that Citi makes appropriate strategic choices in onboarding, managing and exiting of vendors and suppliers from the product portfolio
• Manage a department of multiple teams from various technology disciplines, overseeing planning, performance management/counseling, pay decisions and other personnel actions
• Provide an environment where Subject Matter Experts can prosper and deliver effectively
• Oversee the technology budget and manage the budget and forecasts to ensure relevant targets are met
• Utilize in-depth knowledge of how technology integrates within Citi and of direct competitors products and services
• Make evaluative judgments based on analyzing information in complicated or unique situations, utilizing multiple sources of information
• Negotiate with senior leaders across functions and with external parties as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and people management
• Experience working in Financial Services or a large complex and/or global environment
• Experience providing leadership for scaled agile release trains preferred; program management experience helpful
• Consistently demonstrates clear and concise written and verbal communication ranging from own team to senior business executives
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Experience in tracking and monitoring delivery, productivity and organizational health metrics
• Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance
• Demonstrated systems thinking, critical analysis and design thinking skills
• Demonstrated ability to influence remote, senior stakeholders including senior business executives
• Ability to work in a globally matrixed environment and partner with virtual teams and external partners
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of change management and continuous improvement

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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