Governance and Framework Senior Officer - Technology & Cyber Risk

The Team

The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi is the firm’s reliable second set of eyes. Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational and compliance risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses or regulatory breaches.

TCCORO provides the specialist subject matter experts to challenge Enterprise, Infrastructure, Operations and Technology entities across the firm. We are the technology and cyber conscience of the bank. In line with the Operational Risk Management (ORM) and Independent Compliance Risk Management (ICRM) frameworks, we aim to ensure that the internal controls that are designed to mitigate technology and cyber risks are managed, mitigated, and aligned with our risk appetite.

The Governance and Framework Senior Officer is part of the Global Governance and Framework team within TCCORO which serves as TCCORO’s central function to ensure consistent and comprehensive execution and adherence of Compliance Risk Management and Operational Risk Management responsibilities. The team are responsible for ownership of TCCORO frameworks design, developing expertise in policy, procedure and processes, providing advice, support and guidance to TCCORO Leadership and execution teams on framework components.

The Role

The role requires engagement with a broad range of stakeholders and SMEs to support ongoing process enhancements in line with our operational and compliance risk management frameworks. A successful candidate will have experience in global financial services, risk management and be able to demonstrate a comprehensive understanding of risk assessment and independent assurance subject matters.

The Governance and Framework Senior Officer will serve as TCCORO’S Managers Control Assessment (MCA) Global Coordination Lead and in addition the Global Independent Assurance Lead, implementing robust governance and oversight processes and reporting to ensure effective and timely adherence to related program requirements.

What you will be doing

• Management of TCCORO’s Global MCA, inclusive of all programmatic requirements including oversight of risk and controls, performance of control monitoring and ongoing continuous risk management
• Representing TCCORO on MCA Transformation working groups
• Conducting MCA content uplift in line with Transformation requirements
• Participation in ORM MCA Central Independent Assessment Working Group, providing 2LOD oversight and challenge of 1LOD implementation of target state MCA
• Oversight and coordination of the TCCORO Global Assurance Program, partnering with execution teams, providing ongoing governance to ensure a best-in-class Monitoring & Testing program covering the Firm's key Compliance and Operational risks
• Representing TCCORO in central Assurance working groups to ensure ongoing management and enhancement of the TCCORO Assurance program
• Coordination across multiple TCCORO Teams to ensure the effective delivery of both the MCA and Independent Assurance programs, including communication and training of program requirements
• Preparing communications and reports, and developing associated presentations for senior management, stakeholders, and regulatory engagements where required
• Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and drafting materials for presentations of deep dives into selected topics, coordinating deliverables related to audit/regulatory inquiries, and maintaining associated data for executive reporting
• Appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment

What we need from you

• Proven track record of success in risk management with the ability to demonstrate a comprehensive understanding of risk assessment and independent assurance subject matters
• Strong background of operating in Banking, Finance or related consulting roles
• Demonstrable ability of establishing internal strategies, procedures and processes to adhere to risk management frameworks
• Excellent knowledge of compliance laws, rules, regulations, risks and typologies
• Outstanding communication and influencing skills across global operations
• Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships
• Ability to effectively communicate complex topics to a broad and varied audience
• Strong analytical skills, including the ability to filter, prioritise and validate potentially complex material from multiple source
• Ability to effectively prioritise complex projects and the skills to adapt quickly to new challenges and concepts, capable of navigating ambiguity and problem-solving issues in a heavily matrixed corporate environment
• Highly organised and motivated self-starter with strong attention to detail and a teamwork-oriented approach
• Proficiency in MS Office applications (Excel, PowerPoint, SharePoint)
• Bachelor’s/University degree, Master’s degree preferred

What we can offer you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:  

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure 
• A discretional annual performance related bonus  
• Private medical insurance packages to suit your personal circumstances 
• Employee Assistance Program   
• Pension Plan  
• Paid Parental Leave  
• Special discounts for employees, family, and friends  
• Access to an array of learning and development resources  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.  

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  

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