Services, Markets, Banking/ International & Client Control Testing Automation Initiatives Head, Director

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk and control, testing and stakeholder management to Citi’s Central Controls Team

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Services, Markets, Banking/ International & Client Control Testing Automation Initiatives Head is an expert on data-based control and control testing digitization and automation techniques with great familiarity with existing and emerging technologies around data management and data analytics as well as leading a team of experts on the topic and often will be in touch with senior managers at Director or Managing Director levels.

This position reports to the Services, Markets, Banking/ International & Client Control Assessment & Control Testing Head within the Citi COO organization’s Central Controls Capabilities. It is a strategic- and execution-oriented leadership role accountable for control testing automation initiatives within scope and leading a team of seven automation leads towards achieving Control Testing Utility automation objectives.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, particularly colleagues in other areas and occasional external customers. Necessitates a degree of responsibility over technical strategy. Responsible for supporting the Services, Markets, Banking/ International & Clients Control Assessment & Control Testing Head on control testing automation related tasks, including interaction with other automation leaders within the larger organization and key control execution contacts within covered businesses and functions. Responsible for supporting the Services, Markets, Banking/ International & Client Control Assessment & Control Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.

What you’ll do

• Supports the Services, Markets, Banking/ International & Client Controls Testing Utility being responsible for leading a team that designs automated testing tools.

• Serves as key subject matter expert on control testing automation initiatives and provides automation support when team is assessing an automated control design.

• Leads the control testing automation pipeline management, being responsible for agreeing priorities, escalating any blocks and continuously forecasting the work effort.

• Engages with Control Owners and Control teams to review Processes, Risks and Controls and gain a thorough understanding of the expected control testing tool, analyzing and defining an executable process.

• Conducts research as required on data availability, including location, quality, completeness, format and access needed for the target data.

• Maintains relationships and drives accountability with directs, partners, and stakeholders to drive control testing's success in support of the business's strategy.

• Handles control testing automation interactions with senior managers at Director or Managing Director levels.

• Defines user acceptance testing ahead of rollout with clear success criteria. Validates the reports that are provided by the automation team on an escalated basis, determining if the results are acceptable and as planned for the tool.

• Ensures that team members are validating initial results and performing a hand-off to testing analysts and makes sure that they are reviewing related control testing procedures for accuracy.

• Serves as liaison between the Control Owners and Controls teams and automation team on any escalated post-implementation issues that may occur with the automation.

• Maintains the automation dashboard, ensuring timeliness and quality of projects being delivered.

• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Supports other relevant work efforts of the department where needed and as directed by their manager.

What we’ll need from you

• Significant experience developing automation tools and applications, experience in Risk & Controls roles. Must have direct management experience.

• Subject matter expert on data management and reporting.

• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.

• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.

• In-depth experience with tools such as JIRA, FDR, IBS, Eclipse, and Workflow Management tools preferred.

• Effective communication skills.

• Excellent people and relationship management skills with the ability to influence others and foster a sense of collaboration.

• Exemplary analytical skills with demonstratable continuous improvement mindset.

• Independent thinker and able to perform a credible challenge of businesses/functions.

• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.

• University degree

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of risk and control in a fast-growing Central Controls team. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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