Operational Risk Senior Officer

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive and solid relevant experience in Operational Risk Management, Audit, Compliance, or other control function along with strong negotiation, influencing and stakeholder management skills to Citi’s Operational Risk Management (ORM) team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team / Role Overview:

This role is part of the ORM Framework & Standards group, whose mission is to advance Operational Risk Management practices at Citi, and supply understanding and clarity to its stakeholders.

The role will be responsible for the ongoing development, transformation, and maintenance of ORM’s MCA Independent Assessment Program through which ORM oversees the MCA Program design, management, and execution, in alignment with industry practices and regulatory expectations.  The role is also responsible for the execution of the reviews with regards to the MCA Program design and management.

The Manager’s Control Assessment (MCA) is Citi’s Risk & Control Self-Assessment (RCSA) Program owned by the 1st Line of Defence, used to manage Operational and Compliance Risks at the granular level and Citi’s primary method for Businesses & Functions to assess their granular Operational Risk exposures.

The role involves interaction with stakeholders in businesses, functions, other control teams and across global ORM.

What you’ll do:

MCA Independent Assessment Program Design

• Lead the design and maintenance of an MCA independent assessment Program to oversee the MCA design, management and execution, that is deployed across ORM.
• Lead the development of training and provide subject matter expertise to ORM coverage teams with regards to their roles and responsibilities and the execution of the MCA Independent Assessment Program reviews.
• Ensure appropriate infrastructure and data is available to support the execution of the MCA Independent Assessment Program.
• Engage and coordinate with specialists from other second line of defence functions in effective challenge of business’ MCA practices.
• Proactively analyze various MCA data sources to form an independent assessment/opinion on the adequacy of the MCA Program.

MCA Independent Assessment Program Execution

• Participate in MCA Governance Forums (MCA Design Authority Committee, MCA Steering Committee, MCA Transformation working groups etc.) to provide oversight and promote effective and efficient operational risk management practices.
• Lead the development of the annual plan of the MCA Independent Assessment reviews with regards to the MCA Program design and management.
• Lead the execution of periodic/ targeted independent reviews of the MCA Program design and management e.g., Reviews of MCA Standard/Procedures, MCA system, 1LOD MCA Quality Assurance, MCA reports/metrics etc. to assess adherence with related Policies, Standards and/or Procedures.  
• Lead the identification of areas of enhancements in the MCA Program methodology and management.
• Promote actions to address root causes of the Issues identified and validate their completion and resolution of Issues.

General

• Ensure project completion, special assignments and other ad hoc activities as required.
• Act as SME to senior stakeholders and/or other team members.
• Apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the function.
• Interface with Regulators on MCA Independent Assessment Program matters.
• Present MCA Independent Assessment Program outcomes to Governance Committees/Senior Management
• Identify emerging risks and opportunities to stated objectives as they arise.

What we’ll need from you:

• 10+ relevant years of experience Operational Risk Management, Audit, Compliance, or other control function.
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels.
• Ability to collaborate effectively by building partnerships and working well with others to meet shared objectives.
• Excellent interpersonal skills and ability to work well in a team environment collaborating across diverse groups.
• Ability to multi-task and manage multiple projects simultaneously.
• Ability to optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement.
• Bachelor’s/University degree, Master’s degree preferred.

What we can offer you:

By joining Citi Solutions Centre Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave) 
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources 
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-TM3

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