Mainframe Batch Management Analyst

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Incumbent will operate in a global support role with multiple skills, tools and technology, servicing multiple customers. You will have the opportunity to move into any other technology support area with CTI. The Batch Management support role is a technical position and therefore all skills proven are transferable to any other technical positions.
You will have global exposure, help improve the global strategic direction, collaborate with global peers in the technical vertical (Batch Management), and create exciting new growth opportunities by cooperating with other global support organizations i.e. Command Center, Change Control and global Application development to name a few.

Key responsibilities:

• To act as a member of the Batch Management team that supports processes, tools and products used in Mainframe Batch Scheduling space such as Tivoli Workload Scheduler z/OS, Dynamic Workload Console. 

• You will be a member of the multi-disciplinary team that supports all Citi lines of businesses for services like User Acceptance Testing, Production Job Scheduling, Workload Automation and solutions development.

• We will assist all new application and support teams on on-boarding new users. We will also drive User Pilot Programs & Presentations, build user-community training/end user education through lunch and learn sessions and craft self-service training materials. You will identify process improvement areas and initiate steps to improve on these areas and where possible - automate. 

• Provide 24*7 follow the sun support for critical production problems on batch scheduling and automation/reporting solutions.

• Delivery of work you're doing within the scheduled time with high quality.

• Develop partnerships with customers, handle expectations, customer concerns and vendor engagements.

• Communicate and carry out compliance to the policies, standards, procedures to users in handling change requests

• Drive transformation/lean efforts that will optimize business operations and improve current process efficiency and effectiveness       

Requirements:

• Mainframe Batch Scheduling using tools: Tivoli Workload Scheduler (TWS z/OS, can be called IWS z/OS - IBM Workload Scheduler for z/OS)

• Experience in Production Support organization

• Overall understanding of Mainframe operating system

• Experience in JCL, REEX would be beneficial

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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