VP Global Logistics Lead

Seeking a highly organized and results-driven individual to serve as the Global Logistics Lead.  This role focuses on managing and optimizing the movement of small packages, primarily letters, while ensuring cost efficiency and service excellence.  The ideal candidate will oversee logistics operations, maintain strong relationships with courier partners such as DHL, FedEx and UPS, ensure compliance with Citi/industry standards and regulations and form strong partnerships with internal stakeholders.

Key Responsibilities:

• Serve as the single point of contact for Logistics in Citi.
• Work with Mail Center leads and internal pricing audit teams to ensure day-to-day operations within mail centers are optimal and pricing from suppliers is accurate via the audit supplier.
• Work with couriers to ensure timely and secure delivery of critical documents while maintaining cost-effectiveness.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Supplier Relationship Management:

• Build and maintain strong partnerships with courier services, including DHL, FedEx and UPS.
• Work with Citi Sourcing to negotiate contracts, rates and service agreements to ensure competitive pricing and high service quality.
• Serve as the primary point of contact for escalation and service-related matters.

Cost and Performance Optimization:

• Analyze shipping trends and develop strategies to reduce costs while improving service levels. 
• Monitor and report on key performance indicators (KPIs) for delivery partners and overall logistics performance.
• Implement process improvements to enhance efficiency and minimize delivery errors.

Compliance and Risk Management:

• Ensure all logistics activities comply with internal policies, legal requirements and industry standards.
• Manage risks associated with the delivery of time sensitive and/or confidential shipments.

Stakeholder Coordination:

• Collaborate with internal teams to align logistics capabilities to business requirements.
• Act as a liaison between Citi and courier services to resolve delivery challenges promptly. 

Qualifications:

• Bachelor’s degree in logistics, supply chain management, business administration or a related field or related experience.
• 5+ years of experience in logistics, supply chain management or vendor management.
• Strong understanding of courier operations, particularly with DHL, FedEx and UPS
• Excellent communication and relationship/stakeholder management skills
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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