RES F&C Governance Operations Lead

Manage the governance requirements across the complete life cycle of Facilities & Construction projects, including active support of the RES CSC operations (Mumbai, India). Responsibilities include interacting with and providing advice to the project management staff at the regional and global level to ensure compliance with Citi level policies / standards, In-Business procedures / guidelines and regulations to mitigate risk. This role will work in close partnership with the Functional leads and groups across the regions to promote global operational governance effectiveness, such as supporting reporting programs and contributing to provide global consistent solutions for process improvements and efficiencies, support the development of key metrics and handling requests for other internal data analysis.  Lead RES F&C Governance activities as they relate to monitoring and reporting for consistency across the Regions; responsible for delivering major region and global wide projects / programs requiring regional coordination and governance to meet critical priorities and timelines.

Job Summary:

This individual is a key member of the RES Governance team working on global and regional initiatives to embed a strong risk management culture and framework for across Citi’s portfolio and projects.  Responsible for identifying, anticipating, and mitigating risks that could negatively impact the Business objectives while minimizing the Operational Risk events and losses. Supports the Functional teams through governance models and monitoring tools to ensure all activities are consistent with Citi policies and standards, local laws and regulations, internal processes and programs, and corporate goals.  Program manager for key initiatives and priorities including the design and implementation of global standards and procedures across regional structures.

Key Responsibilities:

• Lead the delivery of key programs and projects, including analysis and operational governance reporting; manage the implementation and execution of key governance strategic initiatives, programs, and goals.

• Support the RES D&C Governance Lead in the delivery of the Mumbai based compliance delivery function.

• Implement and execute global plans to monitor and document progress against agreed targets; ensure controls and processes are implemented and monitored to mitigate risk

• Obtain, analyze, and provide governance information to enable the Global F&C Head and Functional Heads to make informed control decisions and develop strategic and operational plans (remediation plans)

• Address regional and global data analysis and reporting requests and other internal reports; lead the global consistency around reporting with information provided by the regional governance groups

• Support regional and global functional teams by providing strategic guidance, develop training for employees on proper responsibilities as it relates to required processes

• Responsible for key governance activities including those around the internal risk assessment program MCA, remediation of corrective actions relating to both self-identified and audit issues, policy and standards oversight, internal controls and compliance

• Disseminate policies / procedures awareness / training and assessing their impact within a Country / Region.  This includes performing control assurance, gap analyses, and verifying processes are being adhered to and controls are being executed effectively

• Support in the consistent implementation of policies, standards, and processes including third party management, records management, and other Citi programs.

• Support internal audits and activities across all Regions; assist in all interactions with Internal Audit (IA) including deliverables management, audit fieldwork, business monitoring, and meetings

• Provide strong and cohesive oversight of Corrective Action Plans (CAPs) remediation activities for both Self-Identified Issues (SII) and audit issues to ensure they are completed on time and with the appropriate level of quality

• Lead the team’s internal & external communications and developing regional content for inclusion in global communications; be a conduit / channel for information sharing and best practices

• Support the RES F&C Compliance Delivery Team Lead ensuring projects adhere to Citi relevant policies and procedures, including maintaining project documents such as contracts, permits, certificates of insurance, etc.

• Work to strategically enhance the Governance operating model, looking for opportunities to further expand on the compliance delivery services and opportunities for further right-shoring

• Assist in the onboarding and support of offshore resources

Qualifications:

• 10+ years of experience

• Solid background in Risk Management, Process Improvement, and Control Development

• Strong analytical and strategic skills

• Excellent communication skills

• Excellent analytical skills

• Proficient in Microsoft Word, Excel, PowerPoint.

Education:

• Bachelor's/University degree, Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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