IT Project Tech Lead

The IT Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• Oversees all technology components of diverse, moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost.
• Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.
• Communicates with end-users to provide timely and accurate information and status updates.
• Has shared responsibility for budget, policy formulation and planning.
• Contributes to formulation of strategies for IT project leadership and other functional areas.
• Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
• Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the IT project leadership area through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
• Ensures essential procedures are followed and contributes to defining standards.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years experience in a related technology role with commensurate people management experience

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Highly skilled IT Tech lead with hands-on expertise in data engineering and Tableau development to lead our data-driven reliability initiatives. This role requires a unique blend of, data pipeline orchestration, visualization enhancements, and SRE best practices to drive business impact through actionable insights.

• Manage and optimize data storage solutions for efficient querying and performance
• Design, build, and maintain scalable ETL/ELT data pipelines for real-time and batch processing
• Ensure data integrity, security and governance across the organization
• Develop and enhance interactive dashboards and reports in Tableau to drive business insights
• Optimize data models and visualizations for performance and usability
• Automate report generation and ensure real-time or near real-time data updates for executive decision making
• Integrate Tableau with various data sources and ensure seamless connectivity with databases and data warehouses
• Implement and uphold SRE best practices (e.g., SLIs, SLOs, and error budgets) to enhance system reliability
• Optimize system performance and scale data-driven solutions to meet business demands

Areas of Proficiencies

• Strong proficiency in SQL, Python, and database management with relational and NoSQL databases
• Experience with data modeling techniques
• Hands-on experience in Tableau development, performance tuning, and dashboard optimization
• Knowledge of observability tools to enhance monitoring and alerting
• Strong leadership, communication, and collaboration skills to drive cross-functional initiatives

Why join US?

• Work in a high-impact, data-driven environment with futuristic mindset
• Lead cross-functional initiatives that blend SRE principles with data-driven decision making
• Join a team that values innovation, data-driven decision-making, and continuous improvement
• Enjoy a collaborative, fast-paced environment where your contributions directly influence business success

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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