GCB Learning - Advisor Lead, US Consumer

The Learning & Culture (L&C) organization supports the creation, curation, and deployment of end-to-end learning solutions to increase organizational and employee success. The Learning Advisory (LA) Group Manager is a strategic Human Resources professional responsible for identifying the Learning needs of their coverage area and determining the appropriate solution in alignment with the Learning & Culture Menu of Services. This role manages a team of Learning Professionals, and requires a comprehensive understanding of the business’ priorities, goals, and strategy. The role also works in close partnership with key business and HR stakeholders to deliver an integrated strategy.

Responsibilities:

• Develop, execute, and market a Learning strategy that supports global functions, product and/or country regulatory priorities, leverages enterprise solutions, and drives performance improvement
• Conduct root cause and gap analyses to identify opportunities and appropriate solutions
• Serve as a trusted partner and consultant to senior stakeholders in the coverage area
• Advises and ensures that learning products developed within the coverage area comply with standards and policies; where applicable, work with SMEs/originators outside of L&C to navigate Learning governance
• Measure the effectiveness and success of training interventions, and communicate impact to stakeholders
• Manage the learning budget for coverage area
• Collaborate with peers in L&C and across HR to provide an integrated and consistent experience for partners and stakeholders
• Follow latest external market trends and anticipate their impact on future capability requirements for function
• Support partners in adhering to best practices and navigating Learning governance
• Manage a team of Learning Professionals, promoting a positive team culture and supporting career development through ongoing and direct feedback, stretch assignments and exposure opportunities
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 10+ years of experience in Learning
• Key capabilities for this role include consulting, applying adult learning theory, developing business acumen, facilitation, measuring success and impact of Learning strategy, and project management skills
• Must possess leadership, organizational design and talent development skills and to ensure appropriate staffing and organizational structures are in place for their focus area
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven ability to use data to tell a story
• Self-motivated and detail oriented
• Proven influencing and relationship management skills
• Proactive leadership and motivational skills

Education:

• Bachelor’s/University degree, Master’s degree preferred or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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