Ethics Senior Officer 1 (Hybrid)

The Citi Ethics Office supports Citi’s mission of enabling growth and economic progress by providing resources for employees that foster a principled culture of sound ethics, responsible conduct, and accountability within the organization.  The Citi Ethics Office does this by administering Citi’s Ethics Hotline, working with business and control functions to identify control enhancements to the hotline, reporting on significant matters to Citi’s internal and external stakeholders (including the Chief Legal Officer, the Head of HR, the Chief Compliance Officer, other senior management, the Compensation, Performance Management and Culture Committee of the Board of Directors of Citigroup, other legal vehicle boards, and regulators around the world), and establishing and communicating Citi’s ethical values and principles through Citi’s Code of Conduct and Code of Conduct training.  The Ethics Office works with partners all over the world, including with other Citi control functions, to oversee internal investigations of employee-related issues and to identify and escalate matters, as appropriate.

Based in Tampa, Florida or Irving, Texas, the Ethics Officer (an SVP) will report to a Director in Citi’s Ethics Office and ultimately to Citi’s Head of Ethics.  This position will be responsible for the effective oversight of ethics-related investigations in US Personal Banking, Wealth, and Legacy Franchises.      

Responsibilities:

• Evaluate concerns reported to the Ethics Office and determine the handling and assignment of matters to the appropriate investigative partners (Employee Relations, Legal, Citi Security and Investigative Services) with a demonstrated understanding of relevant regulatory, policy, and reputational considerations.  Independently explain and proactively offer solutions to key stakeholders to address concerns submitted to the Ethics Office, in accordance with Ethics Office processes, global strategy, and operational excellence.
• Establish strong relationships to effectively advise on and oversee the investigation of matters reported to the Ethics Office, including providing independent credible challenge and timely, thoughtful guidance to investigative partners in Employee Relations, Legal, and Citi Security and Investigative Services.  This includes the Ethics Office’s most significant matters based on the seniority of the individuals involved and the types of concerns raised or substantiated. 
• Effectively handle a portfolio of matters; including prioritizing numerous matters simultaneously in a fast-paced environment and responding clearly and pragmatically to urgent situations.
• Utilize critical thinking skills to prepare accurate and concise written closure summaries, including for the Ethics Office’s most significant matters.
• Contribute to the preparation and analysis of reports to be distributed to board committees, senior management, auditors and regulators, including on the Ethics Office’s most significant matters.
• Contribute to accurate responses to ad-hoc requests for information regarding Ethics Office matters from internal and external stakeholders, including relevant regulatory authorities, while preserving confidentiality obligations. 
• Evaluate new laws, regulations, and policies in jurisdictions around the world that may affect Ethics Office operations and make recommendations for any required operational changes.
• Assist with other Ethics Office initiatives as needed, including presentations and other engagements with investigative partners, stakeholders, and the general employee population. 
• Stay abreast of relevant Citi business and function developments in order to effectively carry out responsibilities. 
• Understand and apply Citi’s business priorities and take ownership of change to support an agile Ethics Office process.
• Act as peer mentor to other Ethics Officers on the team, as needed.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policies, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of legal, investigations, or regulatory experience, including familiarity with the global financial services industry and products. 
• Excellent analytical skills, sound judgment, discretion, attention to detail, and an understanding of business processes.
• Excellent written and verbal communication and presentation skills with the ability to articulate complex problems and solutions, including the evaluation of the sufficiency of internal investigations, through concise and clear messaging to internal stakeholders and senior leaders.
• Ability to manage complex documentation with strong organizational skills and attention to detail.
• Ability to work collaboratively with management and internal partners, navigate a dynamic and complex organization, and influence and lead people across cultures.
• Ability to learn and use relevant technology tools, including case management systems and basic knowledge of Microsoft Excel and Powerpoint.
• Must be a highly motivated, organized, team-oriented self-starter with the ability to work independently.
• Demonstrated ability to take on the role of a peer mentor to other Ethics Officers as needed.

Education:

• Bachelor’s degree or equivalent experience; JD and/or demonstrated experience with legal writing strongly preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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