Director, Global Booking - Governance Program Manager (Hybrid)

Citi’s single Global Booking Program is aimed at creating a best-in-class initiative and organization around Citi’s newly designed end-to-end booking practices while developing a global framework, standard, and governance across all products and material legal entities.  Successful delivery of a single Booking Program is critical to Citi meeting its external regulatory commitments, in addition to standardizing and simplifying its internal booking processes and requirements

The GlobalBooking Team, under the Record-to-Report (R2R), is within the Global Controllers organization.  The GlobalBooking Governance Director will lead, establish, and maintain Booking governance including creating, designing, and defining global policy, controls, and documentation.  This is a highly strategic role that will contribute significantly to the effective oversight and governance of the newly designed end-to-end booking program.  This role will partner extensively with senior management and colleagues across ICG & GCB Businesses, Finance, CAO, Risk, E&OT, IA, etc.

Key Responsibilities of the Booking Governance Director include:

• Lead, design, and implement best-in class governance for Booking program
• Integrate, establish Global Booking Policy, and related documents
• Lead the enforcement of Global Booking Policies, including annual reviews, exceptions management, etc
• Evaluate, and enhance Businesses’ booking practices documentations, and procedures
• Act as a key partner to the Businesses in aggregating, synthesizing, and maintaining the Citigroup Booking Practices Assessment documentation.
• Assess relevant risks in the global Booking process and create end-to-end booking program controls
• Management of the Global Booking MCA to ensure compliance with Citi Global Booking Policy
• Audit liaison covering all aspects of the booking program
• Lead the senior Global Booking Forum and other senior communications across Citi
• Develop and coach a high performing team

Development Value:

• Opportunity to transform Citi’s booking practices, improve processes, strengthen governance and controls, and drive business results
• High exposure role enabling one to build a network across senior Citi stakeholders including Businesses, Finance, and other Global Functions
• Opportunity to build and lead high performing team

The role requires:

• Governance, controls, and project management experience a plus but not required
• Knowledge of Citi’s business and products
• Knowledge of Citi booking architecture and systems is helpful but not required
• Ability to partner with other functions to drive the design and implementation of new booking principles
• Ability to influence and communicate effectively, both written and verbal, especially with senior leaders
• Experience with process re-engineering / process improvement, design and implementation helpful
• Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task

Qualifications

• Bachelors degree in Finance, Accounting, Business, Management, or related field
• 10+ years of experience in Accounting, Finance, Business, or related field in the Financial Services industry is required
• Experience in governance, risk and controls, and process re-engineering  helpful but not required
• Proficiency in all Microsoft Office products

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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