Business Manager / Chief of Staff - C14 - TAMPA

Why Citi

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Our vision is for Citi to be the preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in our home market of the United States. Working at Citi is far more than just a job. A career with us means joining a team of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Why the Technology Chief Operating Office

Our Citi Technology teams are on a mission to enhance how we deliver excellence for our clients and colleagues, modernizing our technology infrastructure, increasing our safety and soundness and serving our clients with speed and agility. The Technology Chief Operating Office is comprised of teams working in partnership across our Technology organization to drive our priorities and key initiatives across risk & controls, business execution, regulatory management and governance, transformation, analytics and decision management, quality assurance and more. If you like to be involved in many projects, see how strategy is set and executed, and enjoy when no two days look alike, the Tech COO is a great place to work.

What You’ll Be Doing

The Business Manager will be a part of the Tech COO Business Management team and provide chief of staff support to the Technology Controls organization and senior leadership. The Business Manager will help drive critical initiatives for not only the Technology Controls team, but also the Technology COO, while managing the day-to-day operational activities within Technology Controls. No day looks the same, acting with a sense of urgency and importance is critical while also strategically prioritizing based upon what is on your plate. Successful candidates for the role will: leverage excellent communication skills to negotiate internally, often at a senior level, and guide, influence and convince others; be accountable for significant direct business results or authoritative advice regarding the operations of the business; and be organized and ruthless in prioritizing.

Responsibilities:

• Lead the Technology Controls office in managing tasks associated with the planning, directing, coordinating, and delivering of day-to-day activities, including the monitoring and driving risk and control objectives and priorities

• Partner directly with various players across Business Execution groups, analyze data and evaluate multiple sources to develop recommendations on high-priority strategic initiatives, including strategic planning

• Formulate and shepherd initiatives and programs from conception to completion

• Drive content creation and strategy for presentations on key projects, including effective monitoring and communication of progress

• Execute on timely and high-quality delivery of commitments such as strategic offsites, materials for management and org-wide committees, regulatory engagements, consent order deliverables and more

• Support logistics planning and execution of high-profile events (e.g., All Hands/Town Halls, strategy sessions)

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications and Skills:

• 10+ years experience in global and complex settings with multiple stakeholders

• Prior work experience in business management, chief of staff, strategy consulting or similar

• Ability to work in a team of diverse skills

• Must be extremely organized, motivated and a self-starter

• Must work well under pressure while enthusiastic, hard-working and positive

• Desire to improve processes

• Advanced working knowledge of supporting senior leaders and flexing to their working style

• Excellent oral and written communication skills and ability to facilitate discussions

• Ability to quickly grasp and master new concepts / requirements and related product /

• functional knowledge

• Team player and relationship management skills

• Willingness to ask questions, challenge the process and seek out answers

• Excellent analytical and problem solving skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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