VP : Application Development Senior Manager (Mainframe) - Hybrid

Function Overview:

Citi’s Services group is built on the power of our network. Citi Services provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. With a full range of digital and mobile enabled platforms, tools and analytics, Services Technology continues to lead the way in delivering innovative and tailored solutions to its clients. Services Technology offers the industry’s most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and services.

It counts 80% of Global Fortune 500, over 1,100 public sector entities and thousands of financial institutions amongst its diverse client base doing business in 160 countries and

jurisdictions, and transacting in over 140 currencies, Services Technology processes some USD 4.0 trillion of client payments every day, collaborates with clients to deliver next-generation financial solutions using Services Innovation Labs.

Application / Team Overview:

Citibank® Commercial Cards offers card-based payment solutions to large corporations and federal and state governments for the procurement of goods and services as well as travel, entertainment, and fleet related expenses. Commercial Cards' strategic objective is to compete and differentiate based on global capability and customized solutions for high value customers.

Role Description:

• We are seeking for a Senior Application Development Manager for Commercial Card’s Enhanced Credit Management System (ECMS). The successful candidate will interact with development, testing, and production support teams, as well as other departments within Citigroup (such as the System Administrators, Database Administrators, Data Centre Operations, and Change Control groups) for Services Commercial Cards Vision Plus platform.

• He/she requires exceptional communication skills across both technology and the business and will have a high degree of visibility. The candidate will be a rigorous technical lead with a strong understanding of how to build scalable, enterprise level global applications. This candidate would be responsible for the development, and maintenance of Commercial Cards ECMS applications which is a key component of Vision Plus platform.

• The ideal candidate will be a dependable and resourceful software professional who can comfortably work in a large development team in a globally distributed, dynamic work environment that fosters diversity, teamwork and collaboration. The ability to work in high pressure environment is essential.

Qualifications:

• B.S. Degree in Computer Science, Computer Engineering or related technical field, or equivalent practical experience.

• 10+ years of experience working on application development management/technical lead, production support, project management and architecture specifically in Cards domain. Good technical depth of Commercial Cards product and processes.

• Hands-on experience in Vision Plus development and implementation will be an added advantage.

• Project management, interpersonal, and communication skills, with high attention to minute details.

Technical / Functional Proficiency:

• Vision PLUS application support and/or development experience with knowledge of COBOL, CICS and IBM Mainframes platform.

• Experience in working with Vision PLUS ECMS system is preferred.

• Strong technical mainframe skills related to COBOL, JCL, CICS, MVS, DB2, z/OS Connect. Hands on experience in handling ECMS changes including planning, code retrofits, unit testing, parallel runs, UAT and production implementation across APAC, EMEA and LATAM countries.

• Knowledge of at least one or more of Vision PLUS systems like Authorization, Issuing, Settlement, Association Compliance, Embossing and IVR is preferred.

• Advanced knowledge and experience of Agile Software Delivery Life Cycle.

• Build and deliver technical development projects along with the team as per release schedule.

• Provide progress and overall project status, including risk management plans, issue resolution approach, and overall actions and decisions needed by the stakeholders.

• Manage and monitor the clocking of time by different teams working on the project throughout the life cycle of the project.

• Review and approve change requests raised in ServiceNow, and ensure necessary due diligence has been performed. This includes ad hoc patches/fixes raised by production support team.

• Raise technology requests such as functional id access, file transfer via NDM node, key requests, etc. in a timely manner to ensure no delay to project delivery.

• Understand Citi's processes and raise necessary forms for cross border data clearance, risk acceptance, management of information security issues and corrective action plans, etc.

• Address queries/requests from regulators, auditors, or any of Citi's internal governance body.

Leadership Skills:

• A good understanding of the credit card industry and functions of Commercial Cards and different types of credit management and corporate reporting platforms across APAC, EMEA and LATAM.

• Requires strong Stakeholder Management experience to drive discussions between Business, Solutions, Operations and Application development teams.

• Ability to build a comprehensive understanding of project stakeholders, subject matter experts, and priorities.

• Ability to lead a team and to plan and manage development and delivery capacity.

• Flexible to work across different time zones supporting stakeholders across LATAM, EMEA and ASPAC regions.

• Strong customer service focus with the ability to communicate with highly technical management teams.

• Possess excellent verbal and written communication skills, both technical and functional.

• Demonstrate excellent leadership, interpersonal, and team building skills.

• Managing time and changing priorities in a dynamic environment.

• Ability to provide quick turnaround to software issues and management requests.

• Ability to assimilate key issues and concepts and come up to speed quickly.

#LI-Hybrid

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