ERM Technology Program Manager - SVP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

This role will support the Enterprise Risk Technology team in ensuring that the program management aspects are delivered for the Enterprise Risk Management book of work and that ongoing oversight of this area continues. 

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.

• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

• Leads the identification and drive resolution of issues, including those outside established programs of work.

• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularly.

• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

• Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications.

Leadership Qualities:

• An advocate of inclusion and diversity in everything they do

• An excellent communicator who gets on well with others, building strong professional relationships

• Ability to negotiate and influence at all levels, even in the absence of formal reporting relationship

• Creative and innovative, brings different angles to problems and provides new solutions through inclusion

• Risk and Controls focused, putting diligent risk management and security at the core of everything they do

Qualifications:

• 10+ years of extensive experience in Risk and Controls domain

• Should demonstrate Critical thinking, Problem solving skills and a commitment to quality & attention to detail.

• Working understanding of Enterprise Risk Management

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders.

• Possesses excellent written and verbal communications skills and the ability to work across business and functions.

Education:

• Bachelor's degree or equivalent work experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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