Sr. Technical Engineering Manager - SVP

Job Purpose:

Do you want to drive the technical evolution of a product relied on by many of the world’s largest companies? Do you enjoy transforming critical high-volume systems into cloud-native architectures?  If you are excited by implementing high-profile projects to the highest quality standard then this is the ideal role for you.

Services Digital team creates client facing technology to facilitate our client’s interactions with us via a wide variety of channels – API, File, Mobile and Web.  We are currently investing heavily in driving forward our digital transformation which involves significant improvements in the platform – focusing on simpler client experience, increased agility and adoption of cloud-native technology for development and deployment. 

Critical in this is transforming key aspects of our processing pipeline using cloud-native solutions to achieve step-changes in scalability, availability and agility.

Key Responsibilities:

Designing and implementing significant change across the processing pipeline:

• Design and implement evolution of existing functionally complete components to transform them into containerized cloud-native topologies that deliver on key non-functional goals
• Partner with internal central Engineering & Architecture Practice to leverage to latest cloud-native solutions within Citi and also on off-premise cloud
• Where necessary, push the envelope of change in introducing new technologies and approaches to Citi
• Solve complex problems with simple and innovative solutions
• Negotiate and assemble project plans, commit on deliverables, and resolve blocking issues
• Proactively manage risk through the delivery lifecycle
• Ensure high technical quality of design, delivery, and operational process
• Drive agility using efficient technical and process improvements

Job Background:

Citi’s Services group is built on the power of our network. Citi Treasury and Trade Solutions (TTS), provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. With a full range of digital and mobile enabled platforms, tools and analytics, TTS continues to lead the way in delivering innovative and tailored solutions to its clients. TTS offers the industry’s most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and services.

• TTS counts 80% of Global Fortune 500, over 1,100 public sector entities and thousands of financial institutions amongst its diverse client base
• Doing business in 160 countries and jurisdictions, and transacting in over 140 currencies, TTS processes some USD 4.0 trillion of client payments everyday
• Collaborates with clients to deliver next-generation financial solutions using TTS Innovation Labs

The Report and Search Platforms India Lead is a senior management level position responsible for delivering architectural change, provide strategic direction working with internal stakeholders and develop cutting-edge visualizations and storytelling with data across key existing components in the client reporting/visualizations flows to realize an experience for clients that is insightful, reliable, easy to use, scalable and sustainable.

The role will own the design and delivery of solutions to prepare the platform for another decade of growth as the leading global player in this industry.

Knowledge/Experience:

Experience in delivering cloud-native containerized solutions

Proven ability to work with existing platforms to modernize them without completely rewriting from scratch

Understanding of the power of using automated testing to accelerate technology transformation

Background of delivering software using an iterative Agile approach.

Comfortable interacting directly with business product managers to understand requirements and explore solutions

Experience in forming plans and executing to schedule, while retaining flexibility to adapt to changing priorities

Good understanding of risk management withing projects – particularly around cross-team dependencies

Ability to focus on multiple projects simultaneously

Strong understanding of technology and a commitment to technical quality as a cornerstone of delivery

Appreciation of cloud-native technologies and their ability to inlock increases in development velocity and release frequency

Strong background in financial services preferable

Experience in Payments would be an advantage

Required Skills:

• Open and collaborative communication
• Experience of cloud-native architectures and delivery of such solutions using microservice patterns
• Experience and aptitude of Agile and DevOps approaches – e.g. continuous integration, test automation, frequent releases, containerization
• Experience in web development and responsive UI leveraging frameworks such as Angular, Node.JS, React
• Experience in operating running highly visible projects with senior accountability
• Understanding of HTTP and REST based architectures
• Basic knowledge of relational databases and SQL
• Basic knowledge of non-relational databases such as MongoDB
• Any experience with tools such as TeamCity, Jenkins, Kubernetes, Helm, OpenShift and Amazon WebServices would be beneficial.

Qualifications:

• Degree in technical/quantitative subject preferred (e.g. Computer Science, Math, etc)
• Experience in applications development
• Experience managing global technology teams
• Working knowledge of industry practices and standards
• Clear and concise written and verbal communication
• Experience in constructing and executing comprehensive delivery plans
• Proven track record in managing large initiatives

Competencies:

• Ability and willingness to take personal responsibility for timeliness and quality of delivery
• Strong collaborative communication with business users and other technology teams
• Culture of continuous improvement – always striving to approve the processes and practice of self and others
• Comfortable with giving and receiving open and honest feedback

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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