Program Management Officer - AVP - PUNE

Team/Role Overview

Citi Markets provide world-class solutions that are as diverse as the needs of the corporates, institutions, governments, and individual investors we serve in 160 countries and territories. The breadth, depth, and strength of our underwriting, sales and trading, and distribution capabilities span asset classes and currencies, sectors and industries, covering a vast array of products.

The Markets Program Execution and Transformation team works with all Markets businesses and Citi functions, including Legal, Compliance, Finance, Risk and O&T to identify, mobilize and execute responses to regulatory and cross-business transformational projects.

The primary focus of this role is working on the remediation related to the 2020 Consent Order. 

Key responsibilities:

• Assist with the PMO delivery of programs and projects across a number of Markets Programs
• Assist PMs with application of Citi’s Enterprise Program and Project Management Policy and Standards across the Markets book of work
• Prepare and maintain project plans, track tasks and commitments
• Contribute to the design and delivery of Markets specific project and PMO guidelines and provide subject matter expertise for internal queries relating to project management
• Assist with the identification, prioritization and tracking of risks, issues and dependencies
• Effectively communicate with key stakeholders and project teams
• Track documents, schedule meetings, document minutes of meetings
• Assist in submitting updates as needed to meet reporting requirements

Experience, skills and competencies

• 6 + years experience in a Project Management role within Financial Services
• Experience of structured project management & PMO methodologies, processes and tools (Citi Project Tracking System (PTS), JIRA and SharePoint desirable)
• Advanced MS Excel experience including ability to manipulate and analyze large data sets
• Proficient in Word, Excel, PowerPoint, Microsoft Project
• Proficient in Tableau, dashboard creation and reporting
• Strong analytical and problem-solving skills, with high attention to detail
• Ability to drive outcomes independently and escalate issues where appropriate
• Strong interpersonal, influencing and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment
• Clear and concise written and verbal communication skills, to effectively produce procedural documentation
• Experience on regulatory programs a plus

Qualifications and Education:

• Bachelor’s/University degree or equivalent experience
• Recognized project management qualification preferred (e.g. PMP, PRINCE2, MSP)

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