Global Markets End User Computing Controls, Governance & Oversight Champion – AVP

Global Markets End User Computing Controls, Governance & Oversight Champion – AVP  - PUNE

Team Overview:

Global Markets End User Computing (EUC) Champion is part of the Operational Risk and Control Team within Global Markets Front Office.

The group is part of the in-business First Line of defense which oversees and drives risk reduction. The group is responsible for proactively, investigating, developing, and implementing enhancements as well as designing frameworks which will enhance pre and post trade processes to ensure they operate within the businesses risk appetite.

This is not a technology role, the focus is on risk assessment and control, not software development,

The End User Computing Champion is a seasoned professional role Integrating subject matter and industry expertise within a defined area.

The analyst will contribute to the overall risk reduction of manual processes in Global Markets interacting directly with Front Office Traders

within Markets and Operations Teams that support them.

For further context: an EUC is a solution created to automate a routine process outside of an application developed by Citi IT. Whilst these tools help us work more efficiently, uncontrolled EUCs can expose Citi to risks such as data breaches, loss, or corruption, potentially harming the firm or clients. This role focuses on mitigating those risks.

Responsibilities:

• Identify and Inventorize: Use tools to identify End User Computing tools used across Global Markets i.e. Excel, Python, Access, SAS, Power BI, QlikView, VBA,
• Risk Assessment and Spot Checks: Lead and participate in Spot-Check Reviews of each End User Computing solutions providing credible challenge for risk assessments made and effective operation of controls
• Policy Compliance: Ensure Global Markets EUC population is compliant with Citi Policy and standards by supporting production of reports or acting on upcoming and overdue items
• Risk Exposure Measurement: Measure Citi’s EUC risk exposure to ensure solutions are not relied upon over the longer term.
• Collaboration with EUC Owners: Guide End User Computing owners to identify potential technology solutions which can replace manual processes and ultimately eliminate the need for the EUC.
• Cross-Functional Partnership: Partner with different teams across geographies and monitor commitments to reduce reliance on End User Computing solutions
• Note: This role does not involve designing, developing, or implementing technical solutions. The focus is strictly on risk assessment, control, and collaboration with technology teams to guide appropriate solutions

Qualifications:

• Relevant experience in Operations, Risk and Controls, Finance or Project Management within an international bank or prominent financial services firm
• Excellent verbal and written communication skills
• Demonstrated understanding of operational risk and gap identification.
• Good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
• Ability to multi-task and manage multiple projects simultaneously
• Strong attention to details and meticulous documentation.
• Strong leadership skills and exemplary values role model, with a proven track record in driving positive and sustained change.
• Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.
• Proficient in Microsoft Office with an emphasis on MS Excel

Education:

• Bachelor’s / University degree or equivalent experience

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