Business Risk Senior Analyst - AVP - PUNE

The Business Risk Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process
• Creating and managing end to end calendar with critical steps, dependencies and dates
• Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project
• Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance)
• Build and develop partnerships with potential initiators/ change owners, channel leads and stakeholders by:
• Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process
• Facilitate and lead cross-functional meetings
• Assist in awareness campaigns and communications of Global Change Management objectives, process
• Develop analytics and reporting to track effectiveness of process and identify potential process improvements
• Contribute to developing enhancements of Work Flow Management tool
• Provide thought leadership in continually reviewing process and identifying improvements
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years Project Management experience in financial services, control compliance or legal disciplines
• Experience with work-flow systems
• Excellent project management and organizational skills.
• Outstanding relationship building and relationship management skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented

Education:

• Bachelor’s/University degree or equivalent experience

Team/Role Overview

Booking Controls focus on what is booked, where, and why – ensuring adherence to business, desk and individual trader mandates, also ensuring the integrity of legal entities in preventing material booking errors. Booking Controls also focus on how a trade is booked – ensuring Front Office bookings are accurate, timely and complete in order to proceed downstream and onwards to internal/external reporting and stakeholder groups.

The role is part of the Markets Front Office organisation and will be a key part of the in-business Risk & Control team responsible for implementing specific controls within the broader Markets preventative booking control framework. This is an exciting opportunity for a practically minded, seasoned professional with an in-depth knowledge of traded products combined with a clear understanding of Front Office trading preventative controls. The team has coverage across all Markets’ businesses globally, multiple risk and technology functions enabling the candidate the opportunity to gain exposure to multiple stakeholders for career development.

What you’ll do

• Investigate and analyse data and process flows to understand the availability, meaning and suitability of data to be used in trade booking controls
• Define business requirements for reporting and metrics to support ongoing review of preventative controls
• Work with Audit and other Control groups to investigate control failures and drive forward control enhancement initiatives
• Define business requirements for proposed control enhancements to meet regulatory commitments and business objectives
• Collaborate effectively with Sales/Trading, Technology, Operations and other functions
• Conduct testing to ensure that delivered functionality meets business requirements
• Provide quality assurance and monitoring of controls through data analysis
• Partner with Business and Technology to review and follow up on defects through to resolution
• Work within target timeframes in order to meet deliverable and task deadlines
• Embed new monitoring tools into Manager Control Assessments (MCA)
• Generate management information reports to demonstrate control performance and effectiveness
• Ensure that relevant procedure guides for day to day reporting / data analysis tasks are kept up to date

What we’ll need from you

• Bachelor’s degree/University degree or equivalent experience
• Relevant industry experience preferred in Markets or in-business management, operational risk, middle office, technology, product control or other relevant control function
• Working knowledge and subject matter expertise in Markets traded products and related control principles
• Experience in working on controls related change, working with technology, including writing detailed business requirements and overseeing technology implementation
• Proven track record in collaboration across different businesses, regions and/or support functions
• Strong problem solving and analytical skills - ability to think dynamically but with a Risk and Controls mindset at the forefront
• A proactive and “no surprises” approach in communicating issues and strength in sustaining independent reviews
• Excellent communication skills up to senior level
• Advanced Excel and strong database analysis/management skills
• Experience in data analysis using python or visualisation tools such as Tableau would be considered an advantage
• Strong Word and PowerPoint skill

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of Markets’ businesses globally, enhancing the trade booking controls environment, partnering with Front Office stakeholders in Business Execution, Trading and Technology teams.

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