Business Risk Officer - Vice President - PUNE

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Establishes quarterly audit process of attributes to ensure proper calculation and control.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Conducts internal testing of dispute processes to ensure control.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem solving skills Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Team/Role Overview

Booking Controls focus on what is booked, where, and why – ensuring adherence to business, desk and individual trader mandates, also ensuring the integrity of legal entities in preventing material booking errors. Booking Controls also focus on how a trade is booked – ensuring Front Office bookings are accurate, timely and complete in order to proceed downstream and onwards to internal/external reporting and stakeholder groups.

The role is part of the Markets Front Office organisation and will be a key part of the in-business Risk & Control team responsible for implementing specific controls within the broader Markets preventative booking control framework. This is an exciting opportunity for a practically minded, seasoned professional with an in-depth knowledge of traded products combined with a clear understanding of Front Office trading preventative controls. The team has coverage across all Markets’ businesses globally, multiple risk and technology functions enabling the candidate the opportunity to gain exposure to multiple stakeholders for career development.

What you’ll do

• Investigate and analyse data and process flows to understand the availability, meaning and suitability of data to be used in trade booking controls
• Define business requirements for reporting and metrics to support ongoing review of preventative controls
• Work with Audit and other Control groups to investigate control failures and drive forward control enhancement initiatives
• Define business requirements for proposed control enhancements to meet regulatory commitments and business objectives
• Collaborate effectively with Sales/Trading, Technology, Operations and other functions
• Conduct testing to ensure that delivered functionality meets business requirements
• Provide quality assurance and monitoring of controls through data analysis
• Partner with Business and Technology to review and follow up on defects through to resolution
• Work within target timeframes in order to meet deliverable and task deadlines
• Embed new monitoring tools into Manager Control Assessments (MCA)
• Generate management information reports to demonstrate control performance and effectiveness
• Ensure that relevant procedure guides for day to day reporting / data analysis tasks are kept up to date

What we’ll need from you

• Bachelor’s degree/University degree or equivalent experience
• Relevant industry experience preferred in Markets or in-business management, operational risk, middle office, technology, product control or other relevant control function
• Working knowledge and subject matter expertise in Markets traded products and related control principles
• Experience in working on controls related change, working with technology, including writing detailed business requirements and overseeing technology implementation
• Proven track record in collaboration across different businesses, regions and/or support functions
• Strong problem solving and analytical skills - ability to think dynamically but with a Risk and Controls mindset at the forefront
• A proactive and “no surprises” approach in communicating issues and strength in sustaining independent reviews
• Excellent communication skills up to senior level
• Advanced Excel and strong database analysis/management skills
• Experience in data analysis using python or visualisation tools such as Tableau would be considered an advantage
• Strong Word and PowerPoint skill

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of Markets’ businesses globally, enhancing the trade booking controls environment, partnering with Front Office stakeholders in Business Execution, Trading and Technology teams.

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